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DOTA2 game crash when using A770 graphics card

yyang33
Beginner
428 Views

The same problem as shiyupeng metioned in Re: Re:The A770 graphics card has a bug when running DOTA2 - Intel Community 

 

Everything was OK until updating the driver of A770.

 

yyang33_0-1747846485883.png

And this is the report of SSU.
Hope it can help.
And do hope this issue can be solved ASAP.

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3 Replies
VonM_Intel
Moderator
379 Views

Hi, yyang33.

Thank you for posting in our Community and for providing the SSU report. That’s extremely helpful. I understand how disruptive it is to experience crashes while playing DOTA 2, especially after everything was previously running smoothly. Based on your description, it appears the issue began after a recent driver update on your Intel® Arc™ A770 graphics card. This aligns with similar feedback we’ve received, and I want to assure you that our driver team is actively investigating this behavior.


If you've already taken any steps to resolve this issue before reaching out, please share those details with me so I can avoid repeating any unnecessary actions.


Have a nice day!


Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
334 Views

Hello, yyang33.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.


Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
304 Views

Hello, yyang33.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Von M.

Intel Customer Support Technician


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