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Good afternoon, I still don't know what we are going to do with Directx 12 Red Dead Redemption 2. The problem I have with that is the following. When I want it to set 144Hz it doesn't apply it, it only applies 50Hz. Then the vertical synchronization. If I set it to Yes it runs 50 FPS. If I set 50 FPS, but I can't apply the 144Hz, the drivers are updated to the latest version, something has to be done, I need you to get the battery, I don't know how many years I've been with you, but I'm still waiting for you to solve it, and also other games,The latest Intel Arc A770 drivers are 31.0.101.5594, it shows that the performance is worse, RDR2 is not improved at all and the general system.
1. Uninstall the drivers using Display Driver Uninstaller (safe mode
2. Install the latest version of beta drivers 31.0.101.5594, which is not stable and the performance is worse
3. Upgrade from Windows 10 to Windows 11
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Hello Addelucas123
Thank you for posting in our communities.
Is it possible that you can share with us a video of the exact issue that we are having? And also, if feasible, please capture your game settings and then share them with us, as we might replicate the issue in our lab.
We look forward to your response!
Best regards,
Carmona A.
Intel Customer Support Technician
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Good afternoon, The video lasts six minutes, so you can see the problem I have and I have had it since I bought the graph, and still as of today it has not been solved, and I think it is time to do something, above all my suggestions, my problems , performance, etc. When are you going to fix it? Simple question, because I see that you don't do it or you don't want to or the engineers don't pay attention to the public or the user, etc., I don't know what you intend to do, I'm tired of nonsense and bull**bleep**. that one has to make video explanations of the problem, etc., We are not a small child, we are an adult or an older person, so to speak, Be very serious about that, come on, people see that video and laugh with laughter, because this is embarrassing, no other brand gpu That happens to him, and if it happens he will correct it right away, but it takes you a lifetime and years to solve it, and even so I am pending and even more aware of what we have, so please tell him to get his act together.
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Hello Addelucas123,
Thank you so much for providing us with the information that we have requested.
I will now raise the case with our engineers for further investigation, and I will update you once I have their response.
Your efforts were truly appreciated, and I thank you for your patience.
Best regards,
Carmona A.
Intel Customer Support Technician
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Are you going to promise me that you are going to improve RDR2 and Days Gone? Or is it pending for you to say problem, I ask, because at that point
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Hello Addelucas123,
Upon further checking, you have a current case with us with the same issue that we have. In regards to that, I will now be closing this case since the other case that you have created has more interaction than this thread.
To summarize, I recommend that you continue interacting with the other moderator who is handling the case with this similar issue on our thread.
Thank you so much for your understanding.
Best regards,
Carmona A.
Intel Customer Support Technician

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