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Hi dear Intel, I have bought a brand new Arc a770 16gb GPU to my pc and if I start a game and playing like 10 minutes the game freeze and then crash. What should I do? Please help me!
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Hello rta00
Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to play games on your Intel® Arc™ A770 Graphics. Please let us know the following information to assist with this issue:
- What are the games that are exhibiting this issue? Do all of them exhibit the exact same problem?
- Is Resizable BAR enabled on your system?
- Create a log file with the Intel® System Support Utility and attach it to get more information about your system.
Best Regards,
Hugo O.
Intel Customer Support Technician.
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Hello rta00
I hope you are doing fine.
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Hugo O.
Intel Customer Support Technician.
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Hello rta00
I hope you are doing fine.
I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards,
Hugo O.
Intel Customer Support Technician.

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