Games Crashing

[rta00]

Hi dear Intel, I have bought a brand new Arc a770 16gb GPU to my pc and if I start a game and playing like 10 minutes the game freeze and then crash. What should I do? Please help me!

[Hugo_Intel]

Hello rta00

Thank you for posting on the  Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to play games on your Intel® Arc™ A770 Graphics. Please let us know the following information to assist with this issue:

• What are the games that are exhibiting this issue? Do all of them exhibit the exact same problem?
• Is Resizable BAR enabled on your system?
• Create a log file with the Intel® System Support Utility and attach it to get more information about your system.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello rta00

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Hugo O.  

Intel Customer Support Technician. 

[Hugo_Intel]

Hello rta00

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards, 

Hugo O.  

Intel Customer Support Technician.