Intel® ARC™ Graphics
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Games Crashing

rta00
Beginner
619 Views

Hi dear Intel, I have bought a brand new Arc a770 16gb GPU to my pc and if I start a game and playing like 10 minutes the game freeze and then crash. What should I do? Please help me!

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Hugo_Intel
Moderator
576 Views

Hello rta00


Thank you for posting on the  Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to play games on your Intel® Arc™ A770 Graphics. Please let us know the following information to assist with this issue:


  • What are the games that are exhibiting this issue? Do all of them exhibit the exact same problem?
  • Is Resizable BAR enabled on your system?
  • Create a log file with the Intel® System Support Utility and attach it to get more information about your system.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
543 Views

Hello rta00

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Moderator
493 Views

Hello rta00

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician.


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