God Of War Crashing randomly after playing for some time

[ZahinfanofARC]

Hey, so my god of war is carshing after playing for like some moments without any error. Like the whole PC kind of freezes and there is no audio when it happens and before the crash, the game all time does micro stutters which turn into stutters and then lag and then crash.

My PC specs Is:

Cpu: 5700x

GPU: ARC A770 
Ram: 16gb
Driver: Latest version 7026 WHQL.

Please fix the issue 

[ArchieD_Intel]

Hi ZahinfanofARC,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?

When did the issue start? Was it after a specific driver update or game patch?

What are the troubleshooting steps that you tried so far other than the driver update?

Is the Resizable Bar enabled?

Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?

Have you tried adjusting the graphics settings?

Could you provide a screenshot of your in-game display and graphics settings?

Which gaming platform did you use to download the game?

I would like to request for the crash dump to check the root cause of the issue.

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ZahinfanofARC]

I am trying to do some trouble shoot will let you know soon about the issue and will give you the crash logs

[ArchieD_Intel]

Hi ZahinfanofARC,

Thank you for the feedback. I would like to follow up about the troubleshooting that you did and if you still need further support. Your feedback at your earliest convenience would be greatly appreciated. Thank you. 

Best regards,

Archie D.

Intel Customer Support Technician

[JedG_Intel]

Hi ZahinfanofARC,

We're checking to see if there are any updates. If you need further support, please let us know.

Best regards,

Jed G.

Intel Customer Support Technician

[ZahinfanofARC]

No now its running good, just gave new windows and fixed it. I have also opened an issue related Split Fiction, please check it out

[JedG_Intel]

Hello ZahinfanofARC,

Thank you for the update. I'm pleased to hear that the issue was resolved following the installation of the new Windows version. If you have opened another support thread to report a separate issue, a member of our support team will assist you accordingly.

Since the initial concern was addressed, I will now close this inquiry. If you have other questions or concerns, please submit a new question as this thread will no longer be monitored.

Best regards

Jed G.

Intel Customer Support Technician