Halo MCC only fixed on steam, not on Game Pass/Microsoft Store

[DC92]

Was happy to see Halo Reach on MCC fixed, but then I saw this video: https://www.youtube.com/watch?v=ruIeBf-pppE

Apparently since that's the Game Pass version (Which likely also means the microsoft store version as well), it's not fixed on that version, just the steam version.

[L0G1C-B0M8]

I can confirm also. Steam version runs fine; Microsoft store/Game Pass version is not optimized. Attached is my system SSU.

[Andres_Intel]

Hello everyone,

Thank you for posting on the Intel communities. I understand that Halo: The Master Chief Collection Game Pass/Microsoft Store version is not optimized and the performance is low, I will be more than glad to assist you.  

I want to let you know that Intel is aware of the situation, we appreciate for letting us know that the Steam version works fine, this issue is under investigation, and we are working hard to solve it as soon as possible.

Please let me know if you have further questions.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello DC92,

Since I have not received a response from you, I will continue with the investigation and as soon I have news for you, I will let you know.

Regards,  

Andres P. 

Intel Customer Support Technician

[L0G1C-B0M8]

Please keep us posted. Sorry for the lack of response.

[Andres_Intel]

Hello everyone,

Thank you for your time.

I have been working on the investigation, and I want to let you know that the fix for the Microsoft Game Pass version of this game was released today in driver version 31.0.101.4953.

Please clean install the current driver with Display Driver Uninstaller (DDU)  by following the article How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver. Then install the driver 31.0.101.4953.

Let me know the results.

Regards,  

Andres P. 

Intel Customer Support Technician 

[L0G1C-B0M8]

Andres,

CONFIRMED! Performance of the Microsoft Store version is at the same performance as the Steam version.

However, a new issue has arisen in Halo MCC (Microsoft Store/Game Pass version) in the form of graphics glitches. This is for the Reach campaign. I have attached a video, along with an updated SSU, to this reply for you to see. It is unknown whether the other campaigns are affected. So far I have yet to see any of the issues in Halo 4. I will continue to play the other campaigns to see if it's just Reach or if the rest of the game is affected.

[Andres_Intel]

Hello L0G1C-B0M8,

Thank you for your response.

Happy to hear that the issue got fixed after updating the graphics driver to version 31.0.101.4953.

Related to the graphics glitches, since it is a different issue to the one reported in this thread, and also to keep this thread organized make a new post, and we will be more tha happy to help you.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello DC92,

In your case, did the problem disappear after you updated the graphics driver to version 31.0.101.4953?

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello DC92,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician