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3375 Discussions

In the game Delta

sreg
Beginner
396 Views

the thermal imaging is all white, making it hard to see the terrain. When will this be fixed?

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3 Replies
DhannielM_Intel
Moderator
329 Views

Hello sreg, 


Thank you for posting in the community. I understand that you are experiencing an issue with Delta, where the thermal imaging appears completely white, making it difficult to see the terrain. To better assist you, I have a few follow-up questions regarding this issue:


  • Where did you download the game? Could you provide a link if possible?
  • What is the model of your GPU?
  • What is the latest graphics driver installed on your system?
  • Could you share an image of your in-game graphics and display settings?
  • Is this the first time you’ve encountered this issue?
  • Have you tested different graphics driver versions?
  • Have you tried using Display Driver Uninstaller (DDU) to completely remove the current driver and install a new one?
  • Could you provide a screenshot of the issue for reference?


Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
275 Views

Hello sreg, 


I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
247 Views

Hello sreg, 


Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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