Intel ARC A750 - All Games crashing after 2 to 10 minutes.

[imenes]

Hi, 

I am using the latest Driver and have installed them clean with DDU. 

Driver 32.0.101.6460

SSU Review is attached. 

All games I am trying to play keep crashing after a short duration. It does not matter if I actually play or not. It varies between 2 to 10 minutes. Even if I just stay in the main menu, the game crashes eventually. 

My Performance in the Games is actually quite good. I checked if something is overheating, but that is not the case. 

ReBAR is activated. 

Best regards

Enes

[DhannielM_Intel]

Hello imenes,

Thank you for posting in the community. To further analyze this situation, I need to ask you some questions regarding the issue. Please answer the following questions:

1. Can you provide a list of games that are crashing?
2. When you say crashing, does the game itself crash or does the whole computer crash?
3. Is your system newly built? If not, did the issue start recently?
4. Do you remember the error messages you received when the crashes occurred?
5. If possible, can you go to your Event Viewer and take a screenshot of the error?
6. Where did you download the games (Steam, Epic Games, etc.)?
7. Does the computer crash when you are just using your browser?
8. Have you tried using an older graphics driver for testing?

Additionally, if you can reproduce the crashing, please create a crash dump file so I can better assess the issue. Please follow the instructions on this link: https://community.intel.com/t5/Intel-ARC-Graphics/Need-help-Reporting-a-bug-or-issue-with-Arc-GPU-PLEASE-READ-THIS/m-p/1494429#M5057

Thank you for your cooperation.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[SameerDubal]

Hi Intel Team,

I am also observing the same problem.

I have intel i51350 as processor and intel arc 750 graphich card, windows 11 pro.

not able to play any game. so i tried testing the benchmark run.

All latest benchmark failed to complete( example 3dMark is not running with latest driver).

I tried with all the apis , directx12 , valcun , direct x 11 etc.

This issue is coming with the latest driver, Earlier driver which has the old command center where on screen overlay was present this issue was not present.

Kindly look into the matter urgently.

Regards,

Sameer Dubal

(From india )

[DhannielM_Intel]

Hello imenes,

I hope you're doing well. I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello imenes,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[SameerDubal]

Hi Intel Team,

I am also observing the same problem.

I have intel i51350 as processor and intel arc 750 graphich card, windows 11 pro.

not able to play any game. so i tried testing the benchmark run.

All latest benchmark failed to complete( example 3dMark is not running with latest driver).

I tried with all the apis , directx12 , valcun , direct x 11 etc.

This issue is coming with the latest driver, Earlier driver which has the old command center where on screen overlay was present this issue was not present.

Kindly look into the matter urgently.

Regards,

Sameer Dubal

(From india )