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3368 Discussions

Intel DSA won't update the drivers

TheWonderfulPie
New Contributor I
904 Views

I'm on an Arc A770, and drivers 5972. According to Intel website, 5972 is a month old, and there has been 5 driver releases since. Yet, DSA tells me that my drivers are up-to-date, even when I reboot my PC or refresh the DSA page. What to do ? I've linked my SSU

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JedG_Intel
Moderator
820 Views

Hello TheWonderfulPie,

 

Thank you for posting at Intel Community Forums

 

I understand that you are having issues with IDSA as it shows that your drivers are up to date. I would like to make a few recommendations to help you with this.

 

1. Untick the "WHQL Certified Updates" from the IDSA settings

2. Try scanning for updates again.

 

If the same issue still persists, please try the steps below.

 

1. Use the Microsoft Basic Display

2. While using the Microsoft Basic Display, try scanning for updates.

 

In case the above steps doesn't work, let me know so I can assist you further.

 

Have a good one!

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
753 Views

Hello TheWonderfulPie,

 

I wanted to check if you had the chance to try the recommendations I shared. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
683 Views

Hello TheWonderfulPie,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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