Lara Croft and the Temple of Osiris crash on start

[EndreL]

A DX11 game called "Lara Croft and the Temple of Osiris" crashes right after start. Filled Game Bug Checklist template and SSU output are attached as well as crash dumps.

Tried to:

• switch from fullscreen to windowed mode
• set different resolutions
• use different graphics presets
• set Windows 8 compatibility (LC2.exe -> Properties -> Compatibility)

[Jean_Intel]

Hello EndreL,

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

We will do further research on this matter and post the response on this thread once available

Best regards,

Jean O.

Intel Customer Support Technician

[EndreL]

Hi Jean,

I recently did a quick research on this issue. It seem that the problem is not with the Intel Arc GPU but with the I9 CPU. More specifically, it's the game itself that does not support the many cores of the 13900K. When setting CPU affinity on "LC2.EXE" in Windows Task Manager to CPU 0 - 3 instead of "All Processors", the game starts and runs correctly.

[Jean_Intel]

Hello EndreL,

We appreciate your patience. Thanks for sharing your findings.

We would like to inform you that our latest internal driver build is successfully running the game. However, it needs to be integrated into our next Production Release driver, which will take a little more time.

We will be closing the case temporarily. If the problem persists over the next 2-3 driver releases, please don't hesitate to reach out to us once more. If you need any additional information, please submit a new question since this thread will no longer be monitored.  

Best regards,

Jean O.

Intel Customer Support Technician