Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
3351 Discussions

Low GPU usage, frame drops and stutters

Shunday
Beginner
1,038 Views

Hello! Screenshot with specs attached.

So I bought an  Asus ARC A770 8GB yesterday, an upgrade from my old RX 570. Before removing the RX570 and swapping it with the ARC, I did perform a DDU session, put in the ARC and installed the newest driver. I hopped on Valorant and Overwatch, both games performed awfully. GPU usage would randomly drop, causing stutters, huge fps drops and even freeze, basically unplayable. In some Valorant modes like Team Deathmatch I get around 50-60fps avg.  even when there are not stutters and drops. 

 

Troubleshooting:
Updated BIOS to the latest version (3.46), and enabled ReBar (yes, it says it's enabled even in ARC control, so it works);
Tried both FreeSync on and off;

Tried different graphics settings in both games;

Temps are fine; 

 

Labels (1)
0 Kudos
4 Replies
Shunday
Beginner
1,000 Views

Update: Tried League of Legends as well - works flawlessly, but unfortunately I don't even play this game anymore  

0 Kudos
JedG_Intel
Moderator
872 Views

Hi Shunday,

 

Thank you for posting at Intel Community Forums.

 

For me to properly address this concern please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
JedG_Intel
Moderator
825 Views

Hello Shunday,

 

I wanted to check if you had the chance to check the information that I requested. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician

 

0 Kudos
JedG_Intel
Moderator
781 Views

Hello Shunday,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Reply