Monster Hunter Wilds - Performance Issues for A770 16gb on latest drivers(6647)

[GFeonix]

My Arc GPU perform badly while playing Monster Hunter Wilds on the latest driver.

System Specs:

• CPU: 13th Gen Intel(R) Core(TM) i5-13600KF
• RAM: 32GB DDR4 @ 3200 MHz
• Storage: 2TB M.2 SSD
• GPU: Acer Predator ARC A770 16GB
• System: Windows 11 Pro 24H2

[DhannielM_Intel]

Hello GFeonix,

Thank you for providing all this information. I have a few additional questions I'd like to ask. Could you please tell me the model of your motherboard and its current BIOS version? Also, was the resizable bar enabled when you used CapframeX?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[GFeonix]

My motherboard is CVN B760M FROZEN WIFI D5 from Colorful Technology And Development. The BIOS version is 5.27. Resizable bar is enable.

[GFeonix]

My motherboard is CVN B760M FROZEN WIFI D5 from Colorful Technology And Development. The BIOS version is 5.27. Resizable bar is enable.

[DhannielM_Intel]

Hi GFeonix,

Thank you for sharing this information with me. I have a few clarifications and questions I'd like to ask. In your response on the other thread, you mentioned that you are experiencing the same problem. Therefore, please answer the following questions:

1. Have you tried rolling back the driver version for testing purposes?
2. Could you share a screenshot of your in-game graphics and display settings?
3. Where did you download the game from (e.g., Steam, Epic Games, etc.)?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[GFeonix]

To answer your questions:

1. Yes, I have try the driver which version is 6078. You can check the CapFrameX report from CapFrameX-MonsterHunterWilds.exe-2025-03-18T213756.json. It performs better than the lateset driver. But it also has some problem like can't open the frame generation(it perform better than the latest driver even when it doesn't open the frame generation) and it performs worse when loading to a new map.

2. Pls check the pngs in the zip.

3. Steam

[DhannielM_Intel]

Hello GFeonix,

Thanks for sharing me the setting, it appears that the settings is set to Chinese. Could I request for you to switch the setting to English to help me better set the correct settings when further investigating it. Then please send another screenshots of your settings.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[GFeonix]

Yes.

[DhannielM_Intel]

Hello GFeonix,

I've gathered all the necessary information and will proceed with a deeper investigation. I'll provide you with an update as soon as possible.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[GFeonix]

Hello! A week has passed. May I ask what progress has been made?

[GFeonix]

Hi, could you share any progress about this?

[Gabriela_Intel]

Hey there. Sorry for the lack of updates. There is an open bug report for this already that is currently under investigation. 

Gabriela E.

Intel Customer Support Engineer

[DhannielM_Intel]

Hello GFeonix,

Thank you for your patience. I'm pleased to inform you that a fix for the current performance issue with Monster Hunter Wild has been implemented in driver version 32.0.101.6732. I recommend using DDU to perform a clean installation of the latest driver, version 32.0.101.6734.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello GFeonix,

I wanted to follow up to see if you've updated your driver and noticed any performance improvements with the latest version (32.0.101.6734).

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello GFeonix,

Since I haven't heard back from you, I will go ahead and close this inquiry. Please ensure that you update your driver, as the performance issue has been addressed in driver version 32.0.101.6734. If you need additional help, please don't hesitate to submit a new question, as this thread will no longer be actively monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician