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Red Dead Redemption 2 - inevitable crashes after 5-10 min, FSR 2.0 broken

TradingToni
Beginner
3,538 Views

Hello there, 

i got my A770 yesterday and tried to play RDR2 with the newest drivers 4311 and the one driver version before that. 

 

Sadly the game crashes everytime. After about 5-10 min. my screen goes black and only with a hard restart iam able to get accsess to my PC again. 

 

The first time i had the crashes error messages came up (all the time different ones, but it did not made a note what code/message was standing there). After i played with some settings the error messages was gone, because the whole system now just goes dark. But the crashes take longer to appear (about 10 minutes into the game).

 

I restartet the game about 15 times with differnt solutions applied to solve the problem, sadly nothing is working. 

 

My PC specs are not a concern:

i9 13900K 

DDR5 32 GB 5200mhz

Western Digital m.2 nvme 2TB

 

Another finding i made: after i updated to the new beta driver 4311 FSR 2.0 is broken.  Its a blurry mess, i dont know how to describe it. This was not the case with the prior driver. I know FSR is not your software solution but it seems this driver is the cause.

 

I hope a solution can be found, i really like this game.

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Jean_Intel
Employee
3,447 Views

Hello TradingToni,

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you solve your issues.

 

To better comprehend your issue, please provide us with the following:

  • Does the RDR2 problem persist on previous driver versions?
  • Which driver version have you tried?
  • Is the FSR issue present in different games?
  • What are the games distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Is this the first graphics adapter installed on your system?
  • Share a video showing the RDR2 issue you are experiencing and the graphics settings you use.
  • Create a system report using the following applications:

 

  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click "Next"; then "Save."


  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
3,423 Views

Hello TradingToni,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
3,385 Views

Hello TradingToni,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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