Starfield completely freezes the system

[Adminiuga]

Hi All,

This is a new computer, Gigabyte X870e Aorus Master + AMD Ryzen 7 9800x3d. Bios updated to the latest version and loaded with "optimized defaults". Fresh install of windows 11 23H2 (old partition completely removed, cold install without retaining any old data).

Starfield is installed using Xbox app, with latest intel driver and B580 GPU. The system freezes hard, without dumping anything or any reaction to ctrl+alt+delete. It freezes within 5min, regardless if I start a new game or continue my old save. It makes weird sound for about 1s and after that everything freezes, but the picture is not destroyed. Every other window stays as is. 

I have created all the registry entries as per Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community but no dumps, because the system freezes and not getting even a BSOD

I've tried different version of the drivers, including WHQL and the default one which come with Windows.
Cinebench runs for 2 hours without any issues. GFXBench runs without any issues. I have not tried any other games, beside Minecraft, which worked flawlessly.

If I disable the B580 and use the iGPU, then the game works fine for hours. 

I have disabled the "GPU Scheduling" because I found some posts stating that it is currently not supported, but it fails with or without GPU scheduling.

Edit 1: The symptoms are very much similar to Re: PC with B580 freezes in Death Stranding - Intel Community

[VonM_Intel]

Hello, Adminiuga.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician