Xess issue on cod?

[Orico25]

Is anyone having Xess problems on cod games?

Ive had an Arc A750 8gb limited edition and i currently have a Sparkle Gaurdian B580 and both are having issues running Xess on call of duty games through Xbox Pc.

both initially fine but i keep running into a problem where im getting a flashlight effect in the centre-mid of the screen and its rather distracting. theres like a large box area on the screen which tracks with the weapon. ive had to resort to using nividia upscaling. ive changed my ram both times on both cards and it seems to randomly appear after this. it does not seem to be a problem on other games. Everything is up to date.

anyone else had an issue like this? 

current setup: Arc B580 12gb Sparkle Guardian, (overclocked to 3100mhz)

Ryzen 7 5700X 8 Core,

2x16gb Orico 3600mhz DDR4

Crucial 4x4 and 3x4 Nvme drives. 

[DeancR_Intel]

Hi Orico25,

Thank you for reaching out regarding the XeSS issues you're experiencing with Call of Duty games on your current setup. I understand how distracting the flashlight effect can be, and I'm here to help you resolve this matter.

To begin troubleshooting, please ensure you have tried installing the latest graphics driver version 32.0.101.6987. You can download it from the following link: Intel Arc & Iris Xe Graphics Driver.

Additionally, if you haven't already, I recommend performing a clean driver installation using the Display Driver Uninstaller (DDU). Detailed instructions can be found here: DDU Instructions.

To assist further, could you please provide the following information:

• Whether the issue was present before changing your RAM or overclocking your setup.
• Screenshots of your game settings and the issue you're encountering.
• Any troubleshooting steps you've already taken.

I am available for a phone call to discuss this issue more quickly. Please let me know a convenient time for you, and I'll ensure we connect promptly.

Thank you for your cooperation, and I look forward to assisting you further.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Orico25,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Orico25,

As you have been unresponsive, I will proceed to close this thread. If you wish to continue the discussion or need further assistance, please feel free to create a new thread. This will help us provide focused support and ensure your concerns are addressed effectively. 

Best regards, 

Dean R. 

Intel Customer Support Technician