arc a770+uhd 770无法安装最新的101.5445驱动

[ZhuTao]

通过下载文件或者使用英特尔驱动程序与支持助理安装最新的101.5445驱动时，只显示loading程序，不显示安装程序

安装101.5382驱动时一切正常

使用ddu后再次安装101.5445驱动，问题依旧

使用Intel arc control安装101.5445驱动，显示安装错误

已附上ssu文件

[ZhuTao]

看了下事件查看器，发现是新的驱动调用了C:\ProgramFiles\dotnet\shared\Microsoft.NETCore.App\8.0.3\Microsoft.NETCore.App.runtimeconfig.json

我的这个文件不知道为什么是空的

安装.NET 8.0 SDK (v8.0.204)后能正常安装驱动

[RamyerM_Intel]

Hello ZhuTao, 

请注意，我们只能用英语为您提供支持。我们使用网络翻译工具来翻译此回复，因此可能存在一些不准确的翻译。

Thank you for posting in the communities. We will proceed in checking this for you internally and get back to you on this thread once we figure out what is causing this issue. 

Ramyer M. 

Intel Customer Support Technician

[RamyerM_Intel]

Hello ZhuTao, 

Thank you for patiently waiting. To circumvent any potential issues with the automatic installation process, we would like to ask if you have already attempted a manual installation of the graphics driver by downloading the installer directly from the official website.

Additionally, for more comprehensive troubleshooting guidance, we strongly recommend that you follow the steps outlined in the articles provided below:

• Intel® Arc™ Graphics Driver Installer Won't Start
• Unable To Complete Installation When Installing Drivers for Intel® Arc™ A-Series Graphics

These resources may offer valuable steps to address the current installation challenge that you are experiencing.

Regarding the .NET 8.0 SDK (v8.0.204), it appears that the difficulties experienced may be related to the operating system. It is crucial to adhere to the troubleshooting steps outlined in our support article to verify this. Following these steps meticulously will help ensure that the .NET SDK is configured correctly within the system environment. ️

Since there's a newer driver, we highly encourage you as well to install the Intel® Graphics Driver 31.0.101.5522 (WHQL Certified) version. Let us know if the issue still persists after doing so. I will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician

[RamyerM_Intel]

Hello ZhuTao, 

I am just checking in on your system. Is everything going well? Should the issue still persists, feel free to let me know. I will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician 

[ZhuTao]

Hello Ramyer M,

Thank you for your response.

Upon reviewing the event viewer, I discovered that the 101.5445 driver was referencing the file "C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.3\Microsoft.NETCore.App.runtimeconfig.json", which was found to be empty, leading to the issue at hand.

Following the installation of .NET 8.0 SDK (v8.0.204), I was able to successfully install the latest driver.

ZhuTao

[RamyerM_Intel]

Hello ZhuTao, 

We wanted to express our appreciation for the initiative you took in resolving the issue you encountered. Your resourcefulness and problem-solving skills are commendable, and we value your efforts in finding a solution independently.

Your insights are valuable not only for our team but also for other customers who might encounter a similar situation in the future. Sharing knowledge and solutions is an excellent way to foster a supportive community and empower others.

For now I will proceed in closing this case. Should you need assistance in the future, feel free to create a new thread as this one will no longer be monitored.

Ramyer M. 

Intel Customer Support Technician