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lower fps than before on all games specially valorant and crashes

wickedJeSoS
New User
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I've been facing lower than usual fps and some stuttering in valorant also crashes checked the psu its fine the psu my cpu is decent ryzen 7 5700x aslo fc 25 is struggling and frequent stutters and game crash which didnt happen before everything was fine before the recent updates and you guys need to bring back the game recording feature on arc controll . i hope these issues are fixed effectively, thank you  

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RandyT_Intel
Moderator
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Hi @wickedJeSoS,

 

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Which digital distribution platform did you obtain the game that is experiencing graphics issues? (e.g., Steam, Epic Games Store, GOG, etc.) 
  • Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version? 
  • Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. 
  • Additionally, you may follow this guide on how to report performance issues in the game. 

 

Regarding game recording feature here's the public & official statement: Studio Tab Is Not Available on Intel® Graphics Software

  

I look forward to your response and am committed to resolving your issue promptly. 

  

Best regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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