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Hi!
I'm trying to login into my devcloud account (user u94039). However, initially I receive the message saying "DevCloud Enrollment is Required", after choosing "Enroll Now" I receive the message "There is already an Intel DevCloud account associated with this e-mail". If I request an account extension, I receive the message "Your account does not expire until 3-2-2023".
How this problem can be solved?
Regards,
Edson S. Gomi
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Hi,
We are investigating your issue at our end and working on this internally. We will get back to you with an update soon.
Regards,
Diya
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Hi,
We have checked from our end and found out that your account with userid u94039 is corrupted.
Please try creating a new account here: https://software.intel.com/devcloud/oneapi
If you face any issues please connect back to us.
If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you!
Regards,
Diya
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Hi Diya!
Thanks for your help! Creating a new account solved the problem. Now I can use the DevCloud again
Regards,
Edson S. Gomi
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Hi ,
Good day to you.
Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.
Regards,
Diya
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