Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
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DevCloud account has been deactivated

Maddi
New Contributor I
1,505 Views

Hello,

My DevCloud account has been deactivated again with below reasons:

"Your DevCloud account has been deactivated due to observed prohibited use such as cryptocurrency mining, data scraping, malicious program or tampering with DevCloud services". Please reactivate the Edge and OneAPI account as I have been involved with Intel Research and development work related with 5G and not related with mining or crypto. Please re-enable it and I can continue on my research. Please let me know for any clarifications related to the work.

 

Below is my previous similar post:

https://community.intel.com/t5/Intel-DevCloud/DevCloud-Account-deactivated/m-p/1435049

 

Regards,

Vikram

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1 Solution
AayushiR_Intel
Moderator
800 Views

Hi,

 

You can try with your new account. If you will face same issue with new account come back to us we will discuss with our DevCloud team.

 

If this resolve your issue make sure to accept this as a solution. This helps others with similar issue.

 

Thanks,

Aayushi


View solution in original post

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9 Replies
AayushiR_Intel
Moderator
1,485 Views

Hi,


Thanks for posting in Intel Communities.


Could you please provide which application you are using and more details about that application? So that we can verify it from our end.


Thanks,

Aayushi


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Maddi
New Contributor I
1,481 Views

Hello,

Iam using oneAPI and user id is u180221.

 

Regards,

Vikram

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AayushiR_Intel
Moderator
1,456 Views

Hi,


We came to know that your account got highlighted by the detection tool as a mining activity using Ninja inadvertently. Sorry for the inconvenience caused.


We request you to create a new account from https://www.intel.com/content/www/us/en/forms/idz/devcloud-registration.html


Thanks,

Aayushi



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AayushiR_Intel
Moderator
1,410 Views

Hi,


We have not heard back from you. Could you please provide the update?


Thanks,

Aayushi




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Maddi
New Contributor I
846 Views

Hello,

Iam unable to register with my email in the above link, as it indicates below error:

 

"There is already an Intel DevCloud account associated with this email. Go to https://www.intel.com/content/www/us/en/developer/tools/devcloud/overview.html  to access Intel DevCloud. For assistance resolving account issues, visit the Intel DevCloud Forum."

 

Regards,

Vikram

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AayushiR_Intel
Moderator
819 Views

Hi,


We apologize for the inconvenience caused.

 

Can you try registering for Intel DevCloud for oneAPI using another email address and see if you are able to create a new account? If not, do get back to us.

 

Registration Link: https://devcloud.intel.com/oneapi/


Thanks,

Aayushi

 


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Maddi
New Contributor I
812 Views

HI,

 

Iam able to create new account with different email, but how to ensure that the issue doesn't reoccur again. As the detection tool could mistakenly identify as a mining activity even with the new account as well.

 

Regards,

Vikram

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AayushiR_Intel
Moderator
801 Views

Hi,

 

You can try with your new account. If you will face same issue with new account come back to us we will discuss with our DevCloud team.

 

If this resolve your issue make sure to accept this as a solution. This helps others with similar issue.

 

Thanks,

Aayushi


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AayushiR_Intel
Moderator
769 Views

Hi,


Thanks for accepting our solution. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Thanks,

Aayushi


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