DevCloud account has been deactivated

[Maddi]

Hello,

My DevCloud account has been deactivated again with below reasons:

"Your DevCloud account has been deactivated due to observed prohibited use such as cryptocurrency mining, data scraping, malicious program or tampering with DevCloud services". Please reactivate the Edge and OneAPI account as I have been involved with Intel Research and development work related with 5G and not related with mining or crypto. Please re-enable it and I can continue on my research. Please let me know for any clarifications related to the work.

Below is my previous similar post:

https://community.intel.com/t5/Intel-DevCloud/DevCloud-Account-deactivated/m-p/1435049

Regards,

Vikram

[AayushiR_Intel]

Hi,

Thanks for posting in Intel Communities.

Could you please provide which application you are using and more details about that application? So that we can verify it from our end.

Thanks,

Aayushi

[Maddi]

Hello,

Iam using oneAPI and user id is u180221.

Regards,

Vikram

[AayushiR_Intel]

Hi,

We came to know that your account got highlighted by the detection tool as a mining activity using Ninja inadvertently. Sorry for the inconvenience caused.

We request you to create a new account from https://www.intel.com/content/www/us/en/forms/idz/devcloud-registration.html

Thanks,

Aayushi

[AayushiR_Intel]

Hi,

We have not heard back from you. Could you please provide the update?

Thanks,

Aayushi

[Maddi]

Hello,

Iam unable to register with my email in the above link, as it indicates below error:

"There is already an Intel DevCloud account associated with this email. Go to https://www.intel.com/content/www/us/en/developer/tools/devcloud/overview.html  to access Intel DevCloud. For assistance resolving account issues, visit the Intel DevCloud Forum."

Regards,

Vikram

[AayushiR_Intel]

Hi,

We apologize for the inconvenience caused.

Can you try registering for Intel DevCloud for oneAPI using another email address and see if you are able to create a new account? If not, do get back to us.

Registration Link: https://devcloud.intel.com/oneapi/

Thanks,

Aayushi

[Maddi]

HI,

Iam able to create new account with different email, but how to ensure that the issue doesn't reoccur again. As the detection tool could mistakenly identify as a mining activity even with the new account as well.

Regards,

Vikram

[AayushiR_Intel · Accepted solution]

Hi,

You can try with your new account. If you will face same issue with new account come back to us we will discuss with our DevCloud team.

If this resolve your issue make sure to accept this as a solution. This helps others with similar issue.

Thanks,

Aayushi

[AayushiR_Intel]

Hi,

Thanks for accepting our solution. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Aayushi