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Beginner
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Conda Error: An error occurred while uninstalling package

I'm facing below error while running any command like install, update, uninstall

ERROR conda.core.link:_execute(700): An error occurred while uninstalling package '<unknown>::zeromq-4.2.3-2'.
Rolling back transaction: done

ValueError('Attempted to make prefix record for unknown package type: zeromq-4.2.3-2',)
()

Details about the environment:

OS: ubuntu 18.04

python version: intelpython3

It will be really helpful if someone can guide me on this.

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5 Replies
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Hi ,

Thanks for reaching out to us.

Could you please provide the steps that you have performed for installing zeromg.

We are able to install zeromg without any errors using the below steps,

conda create -n env-name 

conda install -c anaconda zeromq

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Beginner
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Do I have to specifically create a new environment for installing zeromq or any other package?

The problem arises if I try to run commands like "conda update --all" or "conda install any_package". I don't remember installing zeromq, conda must have installed it as a dependency to some other package.

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Hi,

We are unable to create your issue from our end. To install packages, creating a new conda environment is recommended.

Could you please try reinstalling the conda environment and try the commands again.

Are you able to create a new conda environment without any errors?

Also are you getting the above mentioned error for the two commands only?

 

 

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Beginner
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I used pip to install some packages. After going through this article[https://www.anaconda.com/using-pip-in-a-conda-environment/]I've reinstalled the anaconda whole package. I would like to close this issue. Thanks for the help.

 

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Employee
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Hi,

Thank you for your confirmation. We are closing this case.

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