Intel® Distribution of OpenVINO™ Toolkit
Community assistance about the Intel® Distribution of OpenVINO™ toolkit, OpenCV, and all aspects of computer vision-related on Intel® platforms.

Can not download OpenVINO

Shachkov__Mark
Beginner
832 Views

Hello, i am trying to download OpenVINO by using this link https://software.seek.intel.com/openvino-toolkit ; but nothing happens after the form submission.

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11 Replies
Monique_J_Intel
Employee
832 Views

Hi Mark,

I tried the link you provided and was able to get in. I also used IE. Are you using IE or Chrome?

Also, what do you experience when you submit your information in the registration form?

Kind Regards,

Monique Jones

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Hochgraf__Clark
Beginner
832 Views

Hi Mark, 

Were you able to download ?  I'm unable to download the openvino tools as well. Doesn't work under ubuntu with Firefox and doesn't work with Chrome on MacOS. I have tried several times, logging in and out. 

Does anyone have a solution to this? Is there another site where the files can be download?

Thanks --

 

Jones, Monique (Intel) wrote:

Hi Mark,

I tried the link you provided and was able to get in. I also used IE. Are you using IE or Chrome?

Also, what do you experience when you submit your information in the registration form?

Kind Regards,

Monique Jones

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Dicker__Neil
Beginner
832 Views

Why is the OpenVino download experience so bad? It still doesn't work. After filling in the form to download OpenVino, eventually I received an email saying "Thanks for subscribing to marketing emails from Intel"... and that was all.

I didn't subscribe to marketing emails.

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Campbell__Stuart
Beginner
832 Views

MONTHS later... same issue... suppose I'll just be returning these compute sticks and buying an NVIDIA GPU...

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Schubert__Bernd
Beginner
832 Views

The same problem. I got a download link. But nothing happens. Maybe I am too stupid.

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norris__johnathan
832 Views

looks like an old problem came back.

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Shubha_R_Intel
Employee
832 Views

Dear norris, johnathan,

Does your email address or company name have special characters in it ? Check Special Characters 

If it does, can you kindly register with a name which does not contain those special characters ? Also can you try a different browser ?

Please let me know how it works out.

Thanks,

Shubha

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Deyoung__Mark
Beginner
832 Views

Same error.  I'm not able to download the software.

norris, johnathan wrote:

looks like an old problem came back.

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WDomo
Beginner
832 Views

Looks it is still there on build R2 too

I am using Ubuntu 18.04 with 

 Creating Inference Engine
    MYRIAD
    myriadPlugin version ......... 2.0
    Build ........... 27579

[ INFO ] Loading network files
[ INFO ] Preparing input blobs
[ WARNING ] Image is resized from (787, 259) to (227, 227)
[ INFO ] Batch size is 1
[ INFO ] Loading model to the device
E: [ncAPI] [    554829] [classification_] ncDeviceOpen:844    Failed connection to device (2.1.6-ma2480) with error 7
[ ERROR ] Can not init Myriad device: NC_ERROR
 

and l_openvino_toolkit_p_2019.2.242

I have followed the instructions faithfully

help

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WDomo
Beginner
832 Views

sorry looking at the wrong error report

 

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WDomo
Beginner
832 Views

frank@frank-desktop:/opt/intel/openvino/deployment_tools/demo$ usb-devices

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 2
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=04.15
S:  Manufacturer=Linux 4.15.0-55-generic ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1a.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480 MxCh= 6
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev=00.00
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  3 Spd=1.5 MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=04f2 ProdID=0116 Rev=03.00
S:  Manufacturer=CHICONY
S:  Product=USB Keyboard
C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=01 Driver=usbhid

T:  Bus=01 Lev=02 Prnt=02 Port=01 Cnt=02 Dev#=  4 Spd=1.5 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=093a ProdID=2510 Rev=01.00
S:  Manufacturer=PixArt
S:  Product=USB Optical Mouse
C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=02 Driver=usbhid

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 2
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev=04.15
S:  Manufacturer=Linux 4.15.0-55-generic ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1d.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

T:  Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480 MxCh= 8
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev=00.00
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

T:  Bus=02 Lev=02 Prnt=02 Port=05 Cnt=01 Dev#=  9 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=03e7 ProdID=2485 Rev=00.01
S:  Manufacturer=Movidius Ltd.
S:  Product=Movidius MyriadX
S:  SerialNumber=03e72485
C:  #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=500mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=11 Prot=ff Driver=(none)

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