Can't Download OpenVINO

[JoshDavisNC]

The Download link in the email doesn't work for me.

I filled out the form on the download page https://software.seek.intel.com/openvino-toolkit?os=linux

Submitting that form redirected me to the post registration page at https://registrationcenter.intel.com/en/products/postregistration/?dnld=t&SN=my-serial-number&EmailID=me@my-email.address&Sequence=sequence . This page informs me that I will receive an email with download instructions.

I received an email with the download link https://registrationcenter.intel.com/regcenter/RegisterSNInfo.aspx?dnld=t&SN=my-serial-number&EmailID=me@my-email.address&Sequence=sequence

Everything is good so far, but when I click that download link, I just get redirected back to the post registration page and nothing gets downloaded.

I traced it in the console logs. The original link gets a 307 response and a redirect to Location: https://registrationcenter.intel.com/regcenter/registersninfo.aspx?dnld=t&SN=my-serial-number&EmailID=me@my-email.address&Sequence=sequence . That receives a 302 response and a redirect to https://registrationcenter.intel.com/products/postregistration/?dnld=t&SN=my-serial-number&EmailID=me@my-email.address&Sequence=sequence . That receives another 302 response and a redirect to https://registrationcenter.intel.com/products/postregistration/?dnld=t&SN=my-serial-number&EmailID=me@my-email.address&Sequence=sequence , which is that original post registration page.

There is a "please wait" with a spinning icon that appears for about 1 second and then disappears, but nothing happens. I turned off all content blocking and popup blocking, and the only error in the JavaScript console is a warning "Use of Mutation Events is deprecated. Use MutationObserver instead." My registration information and email address contain no non-ASCII characters.

[Shubha_R_Intel]

Dear Sir or Madam,

I have reported this issue and we are looking into it. 

Sorry for your trouble !

Shubha

[Shubha_R_Intel]

Dear Sir or Madam, 

in order to investigate this issue further we will need your email address as well as the registration URL.

Please inform of us of those and we will be glad to resolve your issue.

Thanks !

Shubha

[JoshDavisNC]

I was able to install it using the APT repository, so I no longer need help with this.

Here is my information so you can track down whatever problem there was with the email download link:

My email is jdavis@crowdoptic.com and my download link was https://registrationcenter.intel.com/regcenter/RegisterSNInfo.aspx?dnld=t&SN=CNP6-JPKRG8GH&EmailID=jdavis@crowdoptic.com&Sequence=223785

[Shubha_R_Intel · Accepted solution]

HI there. 

Thanks for providing this info. We will get to the bottom of it. And I'm super glad that you were able to download the OpenVino package via apt-get !

Shubha

[Shubha_R_Intel]

Hi jdavis. Please try again. Problem should be fixed now.

And sorry for the trouble ! You may have to go to the below link.

https://registrationcenter.intel.com/postregisteraccount.aspx?sn=CNP6-JPKRG8GH

Thanks,

Shubha

[votecoffee]

I have the same problem. I try registering, realized my email address was old and updated it, and registered a second time. Neither link allows me to download the software. It shows up my dashboard (https://www.intel.com/content/www/us/en/secure/my-intel/dashboard.html?target=Content) but not in the registration center (https://registrationcenter.intel.com/en/products/) Both my download links: https://registrationcenter.intel.com/regcenter/RegisterSNInfo.aspx?dnld=t&SN=C5RC-6Z3CFCSN&EmailID=mpiper@calvaryrobotics.com&Sequence=2831205 https://registrationcenter.intel.com/regcenter/RegisterSNInfo.aspx?dnld=t&SN=C5RC-Z988NXCJ&EmailID=mpiper@calvaryrobotics.com&Sequence=2831205

[votecoffee]

It looks like the problem fixed itself after several hours. I can download now.

[Shevadronov__Alexand]

have same problem, trying to download, logged in my acc, windows version https://software.intel.com/en-us/openvino-toolkit/choose-download/free-download-windows https://registrationcenter.intel.com/en/accounts/register/?SN=CZL3-52BJSM82&EmailID=shevadronovalex@gmail.com&Sequence=2649380&Fname=alexander&Lname=shevadronov&Cntry=russia&Co=%D0%BC%D0%B3%D1%82%D1%83%20%D0%B8%D0%BC%20%D0%BD.%D1%8D.%20%D0%B1%D0%B0%D1%83%D0%BC%D0%B0%D0%BD%D0%B0&Pgtype=newauth and redirected to page of account registration, what should i do to download onepvino on windows? Pls help, couldnt use my Movidius NCS:(

[Luis_at_Intel]

Hi Shevadronov, Alexander ,

Please try logging in to your account in registrationcenter.intel.com (with the account you used to register to download OpenVINO). If you don't have an account yet, you may need to create one to be able to download the software.

Best Regards,

Luis