Intel® Distribution of OpenVINO™ Toolkit
Community assistance about the Intel® Distribution of OpenVINO™ toolkit, OpenCV, and all aspects of computer vision-related on Intel® platforms.
6402 Discussions

ImportError when running OpenVino face recognition python demo

vinsonlau99
Beginner
624 Views

When I was trying to run the face recognition python demo, it shows this error message: "ImportError: DLL load failed: The specified module could not be found" as provided in the image.

0 Kudos
5 Replies
SIRIGIRI_V_Intel
Employee
624 Views

Hi Vinsonlau,

It seems to be an issue with scipy library. Please install the libraries as per the requirements.txt.

If you are still facing the issue, please re-install again.

We recommend to use the latest OpenVINO(2020.2) version.

Regards,

Ram prasad

0 Kudos
vinsonlau99
Beginner
624 Views

Hi Ram, I tried reinstalling the latest OpenVINO but it still gives me the same error. Do you have other alternatives?

0 Kudos
SIRIGIRI_V_Intel
Employee
624 Views

Since you are using the scipy library through Anaconda, Please make sure that you are using the scipy>1.1.0. if not, Could you please re-install the Anaconda with the required scipy version.

Regards,

Ram prasad

0 Kudos
vinsonlau99
Beginner
624 Views

My current scipy version is 1.4. I solved it by reinstalling it to scipy 1.1.0 without reinstalling Anaconda. Thank you so much!

0 Kudos
SIRIGIRI_V_Intel
Employee
624 Views

I was glad that you have solved. Thank you for sharing with the community.

Regards,

Ram prasad

0 Kudos
Reply