Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
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Cannot Launch Questa Starter Edition : Unable to checkout a license.

Balzac_Guan
Beginner
983 Views

      Hello, I got in trouble setting up license file for Questa Starter Edition on my Ubuntu based Linux Distribution.

        After generating license file in SSLC, I've set up the environment variable following the instructions attached in email by adding "export LM_LICENSE_FILE=$HOME/intelFPGA" or
"export MGLS_LICENSE_FILE=$HOME/intelFPGA/LR-109195_License.dat"
into "/etc/profile". However none of these works. Everytime I try to launch Questa by ./vsim in terminal it returns "Unable to checkout a license. Make sure your license file environment variable (SALT_LICENSE_SERVER, MGLS_LICENSE_FILE, LM_LICENSE_FILE)is set correctly and then run 'lmutil lmdiag' to diagnose the problem.Unable to checkout a license. Vsim is closing.** Error: Invalid license environment. Application closing.".

        Besides, both "./lmutil" and "./lmdiag" returned "No such file or directory" when I run them in terminal.

         I've tried to reinstall Questa and used a newer edition(22.4) but they didn't make any difference. How can I fix this error to get Questa work?

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1 Solution
AR_A_Intel
Employee
816 Views

Hello,

Good day

 

Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


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5 Replies
rols
Novice
963 Views

do you have the same issue the rest of us have here https://community.intel.com/t5/Intel-FPGA-Software-Installation/Has-anyone-succeeded-running-Questa-Starter-with-license-file/m-p/1453450#M4625 .. a license file with only comments  in it and no actual license? If so can you also post in that thread, if enough people report the same thing perhaps it will get looked at. 

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Balzac_Guan
Beginner
917 Views
Yes I got an empty license file. I'll post in that thread.
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AR_A_Intel
Employee
848 Views

Hi

 

Welcome to Intel forum. Regrettably, there are issue with Questa license generated recently. We are in progress to fix this error. We shall be sharing with all of you once available. Your understanding is highly appreciated and thanks for your patience.


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AR_A_Intel
Employee
817 Views

Hello,

Good day

 

Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


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AR_A_Intel
Employee
777 Views

Hope all well. We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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