Retrieving license from Altera guard ID

[XinYuSu]

Hi,

We have a copy of a license for Quartus II 15.0, but the user/employee that it was originally registered to has left the company. We've been using the same license.dat file since, but lost it in a recent drive failure.

Would it be possible to transfer the license to a different user and generate a new .dat file? And what documentation would be needed?

We have a Guard ID issued to us in a renewal email, but it seems to be legacy as it doesn't match the format that the chatbot says is needed (TXXXXXXXXX). 

[AR_A_Intel · Accepted solution]

Hello

Welcome to Intel forum. For further checking kindly advise the following.

Name current admin/owner:

Email Address:

Company Name:

Company Address:

NICID(Mac Add) :

Transfer license details,

NEW Admin Email Address :

You can also reply/attach your file in private message.

[AR_A_Intel]

Solution is provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you