Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
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Unable to checkout a license. Make sure your license file environment variables are set correctly an

TRoa
New Contributor I
3,160 Views

Whenever I launch my Questa, I get this:

 

TRoa_0-1675615999383.png

 

The Questa I have :

TRoa_1-1675616025915.png

 

The environmental variable that I set:

TRoa_2-1675616078807.png

 

Then running the lmutil lmdiag command :

TRoa_3-1675616155828.png

 

I don't know how to make it run. It ends up giving me the error. Its not finding the license file not matter what. 

Somebody help me, please.

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11 Replies
TRoa
New Contributor I
3,145 Views

@Zawani_M_Intel

@AR_A_Intel  help me please. 

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rols
Novice
3,125 Views

have you looked at the license file to see if it's actually got a license in it? There are several of us in this thread https://community.intel.com/t5/Intel-FPGA-Software-Installation/Has-anyone-succeeded-running-Questa-Starter-with-license-file/td-p/1329811/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExEUVBZMlJGTVk1NkhHfDE0NTM0NDN8U1VCU0NSSVBUSU9OU3xoSw

who found the license files from the self-service license center have no actual license lines, just comments. 

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TRoa
New Contributor I
3,111 Views

@rols 

This is correct. I just checked the license files, and they are just comments, no licenses. 

What to do now?

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rols
Novice
3,110 Views

well how about put a comment in that other thread. I was hoping if we get enough people posting in there with the same issue that someone from Intel will look and go fix the license portal. 

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AR_A_Intel
Employee
3,083 Views

Hello

 

Welcome to INTEL forum. Please provide your Questa license.dat file for further checking.


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TRoa
New Contributor I
3,068 Views

@AR_A_Intel Please find one of the licenses that I generated.

 

# Intel Corporation Software and/or Intellectual Property License File
# Issued 06 February 2023
# Upgrade to these products will no longer be available after the Maintenance Expiration
# date unless licenses are renewed.
# Fixed Node License
# Primary Machine Name-tah__sen____
# Primary Machine ID-NIC ID 80E___65B37
# Companion ID-N/A
# Companion ID 2-N/A
# Product License Summary:
# Questasim*-Intel FPGA Starter Edition, 1 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 06-Feb-2024
# Questasim*-Intel FPGA Starter Edition, 1 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 06-Feb-2024
# Questasim*-Intel FPGA Starter Edition, 1 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 06-Feb-2024
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 1
# License Expires 06-Feb-2024
# FEATURE END
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 1
# License Expires 06-Feb-2024
# FEATURE END
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 1
# License Expires 06-Feb-2024
# FEATURE END
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 02/06/2023

 

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rols
Novice
3,079 Views

There's quite a few posted in the other thread where people were asking questions. But here's mine again.  (note I had to change the extension to .txt to get it to attach here). And thanks for looking in, there's a lot of people failing to get questa licensed.

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AR_A_Intel
Employee
3,022 Views

Hi


Thanks for update. Please give me some time to further check with our IT team regarding your issue. I’ll be back with an update.


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AR_A_Intel
Employee
2,868 Views

Hello,

Good day

 

Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


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TRoa
New Contributor I
2,855 Views

Ladies and gentlemen, 

License successfully created.

Thank you.

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AR_A_Intel
Employee
2,840 Views

Thanks for your update, hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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