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808 Discussions

Failure to generate companion license for Modelsim-Altera

GNote
Beginner
810 Views

I am trying to generate a companion license for my home computer by opening the window "Generate Companion/Temporary Check-out Licenses". However, every time the hostid in the generated license file points to my primary computer, not the companion ID specified on the web page.

Here is the diagnostic I get from the license management tools:

================================== begin

--------

Diagnostics

--------

FlexNet diagnostics on Fri 3/27/2020 13:09

-----------------------------------------------------

License file: C:\altera\15.0\license.dat

-----------------------------------------------------

"alteramtivsim" v2021.03, vendor: mgcld uncounted nodelocked license, locked to ethernet address "8851fb6b4d2e" starts: 27-mar-2020,  expires: 27-mar-2021

 

This license cannot be checked out because: Invalid host.

 The hostid of this system does not match the hostid specified in the license file.

Feature:     alteramtivsim

Hostid:       8851fb6b4d2e - this is the hostid of the primary computer

License path: C:\altera\15.0\license.dat;

FlexNet Licensing error:-9,57

================================== end

 

My companion hostid is nowhere to be found in the license file.

 

 

 

0 Kudos
15 Replies
AR_A_Intel
Employee
657 Views

Hello

 

Welcome to INTEL forum. May I know, have you re-generate your license file? You can help to regenerate again your license file in Self Service Licensing Center and try it a. Only the license administrator can re-generate the license file. 

 

Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.

 

Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensin...

GNote
Beginner
657 Views

Hello,

 

I followed the steps described here:

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/education/demonstrations/online/licens...

 

====================== description begin

Step 1: Log on to the Intel Self Service Licensing Center. Navigation: https://fpgasupport.intel.com/Licensing/license/index.html

Step 2: Enter your usernameand password

Step 3: Click the Self-Service Licensing Center link

Step 4: Select Computers and License Files tab

Step 5: Click Generate Companion / Temporary Licenses button

Step 6: Select the computer with or without companion ID(s).

Step 7: If the computer does not have any companion ID(s), enter the companion ID(s).

Step 8: Click Get License button

====================== description end

 

I did it several times. Every time I get a license file for the primary computer, not the companion license (my primary computer has 2 companion IDs ).

 

AR_A_Intel
Employee
657 Views

Hi, to narrow down this issue, can you please provide me the latest of the following?

1) NICID for Companion pc

2) Machine OS information

3) license.dat file

 

You can also reply/attach your file in private message.

GNote
Beginner
657 Views
  1. Companion NICID is 000C29821BD7
  2. Machine OS is Windows 7
  3. Here is the license file

 

======================================================== license file begins   

# Intel Corporation Software and/or Intellectual Property License File

# Issued 27 March 2020

# Upgrade to these products will no longer be available after the Maintenance Expiration 

# date unless licenses are renewed. 

# Fixed Node License

# Primary Machine Name-GN_WIN7_2015

# Primary Machine ID-NIC ID 8851FB6B4D2E

# Companion ID-NIC ID 84A93E60A2E0

# Companion ID 2-NIC ID 000C29821BD7

# Product License Summary:

# ModelSim Intel FPGA Edition Software, 1 Seat(s)

# - Maintenance Expiration of 2016.11

# - License Expires 27-Mar-2021

################################################################################

# FEATURE START

# The following is a license file for the ModelSim

# Number of seat licenses is 1

# License Expires 27-Mar-2021

INCREMENT alteramtivsim mgcld 2021.03 27-mar-2021 uncounted \

 FF40057B5E9DD762320F \

   VENDOR_STRING=6FB5F269 HOSTID=8851fb6b4d2e ISSUER=Intel SN=71038913 \

   SIGN2="1813 C9D6 4DEF B1A4 5D69 2009 66C6 0E36 79C8 428E 3006 7EBC \

   611D 3969 0EF3 05D9 D129 60C8 75F6 3464 A6F9 046D 5150 2FF5 1423 57A4 \

   1E5E C753 D558 6C18"

# FEATURE END

################################################################################

# End of Intel Corporation Software and/or Intellectual Property License File. Issued 03/27/2020

======================================================== license file ends

GNote
Beginner
657 Views

I also tried to do the same (generate companion license and run the simulator) on my office desktop - an HP PC running Windows 10. The result is the same - only the primary license is generated - no companion licenses.

AR_A_Intel
Employee
657 Views

Hi

Based on my understanding on your note, my guess is you have a fixed-node license and you would like to request for second license for laptop. Yes, it is possible to generate another or second license for a fixed-node license. The companion license can be assigned to up to 3 computers but only one computer can be used at a time. Could you help check on this?

GNote
Beginner
657 Views

You are right, I do have a fixed-node license.

 

I never use more than one computer at a time because all of them are in different locations. Unfortunately, generating a companion license for my home computer is not possible. No matter what I do, the license is generated for the primary computer only.

AR_A_Intel
Employee
657 Views

Hi, We are checking you issue with customer service center. We will PM you an update accordingly. Thanks

GNote
Beginner
657 Views

Thanks,

George.

AR_A_Intel
Employee
657 Views

Hi Sir

Our customer service team has reset your license. Could you help to re-generate companion license and run the simulator again.

GNote
Beginner
657 Views

Hi,

 

I tried to regenerate the license but I am getting an error message that requires 8-character hostid (see attachment). Usually hostid's are 12-characters.

AR_A_Intel
Employee
657 Views

could you provide the latest license.dat file that you generate and also the NICID for the companion license.

GNote
Beginner
657 Views

You already requested this information and I provided it in one of the messages above. Here I do copy & paste from the previous message:

 

  1. Companion NIC ID is 000C29821BD7
  2. Machine OS is Windows 7
  3. Here is the license file

 

======================================================== license file begins   

# Intel Corporation Software and/or Intellectual Property License File

# Issued 27 March 2020

# Upgrade to these products will no longer be available after the Maintenance Expiration 

# date unless licenses are renewed. 

# Fixed Node License

# Primary Machine Name-GN_WIN7_2015

# Primary Machine ID-NIC ID 8851FB6B4D2E

# Companion ID-NIC ID 84A93E60A2E0

# Companion ID 2-NIC ID 000C29821BD7

# Product License Summary:

# ModelSim Intel FPGA Edition Software, 1 Seat(s)

# - Maintenance Expiration of 2016.11

# - License Expires 27-Mar-2021

################################################################################

# FEATURE START

# The following is a license file for the ModelSim

# Number of seat licenses is 1

# License Expires 27-Mar-2021

INCREMENT alteramtivsim mgcld 2021.03 27-mar-2021 uncounted \

 FF40057B5E9DD762320F \

   VENDOR_STRING=6FB5F269 HOSTID=8851fb6b4d2e ISSUER=Intel SN=71038913 \

   SIGN2="1813 C9D6 4DEF B1A4 5D69 2009 66C6 0E36 79C8 428E 3006 7EBC \

   611D 3969 0EF3 05D9 D129 60C8 75F6 3464 A6F9 046D 5150 2FF5 1423 57A4 \

   1E5E C753 D558 6C18"

# FEATURE END

################################################################################

# End of Intel Corporation Software and/or Intellectual Property License File. Issued 03/27/2020

======================================================== license file ends

 

AR_A_Intel
Employee
657 Views

Hi, we PM you a private message

DamBam
Novice
529 Views

Hello @GNote  and @AR_A_Intel ,

Could You please share the solution to this issue?

I have the same issue as only primary ID station can run Intel-Modelsim normally ;(

Thanks in advance 

Reply