I purchased your company's Intel FPGA development license, but the license has not been delivered to

[LambdaSystemsLtd]

I purchased your company's Intel FPGA development license, but the license has not been delivered to the person in charge. The project is stalled due to the undelivered license.
Please let me know the status of the license delivery.

[sstrell]

Definitely more details needed, but first thing to try would be to go to https://licensing.intel.com and see if you can generate the license using the email address used to purchase the license.

[LambdaSystemsLtd]

Thank you for your advice.
I'll pass this on to the person in charge.
I'll post if it doesn't work.

[LambdaSystemsLtd]

I asked my representative to go to https://licensing.intel.com and try to generate a license using the email address used to purchase the license, but they were unable to do so.
Please let me know the information I need to investigate further.
Thanks in advance.

[paveetirrasrie_Intel]

Hello,

Good day to you.

May I know what's the error message that your representative is observing while generating the license?

Regards,

Pavee

[LambdaSystemsLtd]

Hello,

I'll check with the person in charge. It will take a little time.

Regards,

[LambdaSystemsLtd]

Hello,

It seems that the person in charge is communicating with your company via a trading company, so we will close this matter.

thank you.

[paveetirrasrie_Intel]

Thank you for the update. If you have a new question, feel free to open a new thread to get the support from Altera experts. 

Regards,

Pavee