I use quartus lite 18.1 with CycloneV, I want to generate encrypted .rbf. could I get a license to support this feature.

[wsiwe]

I use quartus lite 18.1 with CycloneV, I want to generate encrypted .rbf. could I get a license to support this feature.

[Vicky1]

Hi,

Please go to Intel FPGA Self Service License Center (https://fpgasupport.intel.com/Licensing/license/index.html) and the submit Contact Customer Service form (https://fpgasupport.intel.com/Licensing/license/contact.html) to request encryption feature license. In the Contact Customer Service form you need to provide your host id, NIC, number of licenses whether fixed or floating type.

For more details please refer the old thread,

https://forums.intel.com/s/question/0D50P0000470hlA/i-need-a-license-to-enable-the-design-security-feature-for-quartus-thank-yousoftware-quartus-prime-181-device-cyclone-v?language=en_US&s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&emkind=chatterCommentNotification&s1uid=0050P000008ASID&emtm=1542241285784&fromEmail=1&s1ext=0

Regards,

Vicky

[wsiwe]

​thanks, Vicky. I have submit Contact Customer Service. but have no response these day. or I do not know where to get the response

[Vicky1]

Hi,

Have you received any update via email?

Thanks,

Vicky

[wsiwe]

there is no any update. could you help me? thanks.​

[wsiwe]

Hi, I still have not response about the license. is there other channel or anyone could help me? ：）

[Vicky1]

Hi,

we apologies for the inconvenience. let me check the exact issue with SSLC team.

Thanks,

Vicky

[wsiwe]

thanks very much​

[JosephC_Intel]

Hi Wang,

First of all , thanks for using Intel Community. This case was escalated to next level and I'll handle your request.

We will "Private Message" you for additional information so that we can proceed further.

Thanks,

Joseph

[JosephC_Intel]

Hi Wang,

Internally, we fix this issue with the SSLC request not getting respond. The issue happened was something broken as your initial request not able to reach to the correct support team.

Please re-submit your request thru the link given early:

https://fpgasupport.intel.com/Licensing/license/index.html

You should be able to get answer from them.

Thanks,

Joseph

[JosephC_Intel]

Hi Wang,

Do you retry our suggestion? Did you get respond from SSLC link?

We confirmed internally that the linkage from SSLC link back to our back-end system issue fixed.

Please try it and get back to us.

Thanks,

Joseph

[wsiwe]

thanks.

I re-apply for the license again. and waiting for the response.

[JosephC_Intel]

Hi Wang,

As we confirmed this issue fixed, we will closed this issue for now.

Thanks for using Intel Community and see you again in new thread.

Thanks,

Joseph

Intel Customer Support