License for ARM DS for Intel SoC FPGA not working

[twister1398]

We purchased a Cyclone V Development kit that includes an ARM DS for Intel SoC FPGA license. When trying to activate the license, the code is not accepted.

Looking for a solution, we found a page that says ARM DS-5 is no longer supported. Is the code from the Dev kit for ARM DS-5 only?

How can we use the license from the kit for the new ARM DS for Intel SoC FPGA?

Thank you,

Tobias

[AR_A_Intel · Accepted solution]

Hello,

Good day

Welcome to INTEL forum. Upon checking with customer service team, Cyclone V Development kit no longer comes with ARM license, and activation code is no longer valid. Kindly refer to Dear Customer Letter attached for further information. file:///C:/Users/aabdrahi/Downloads/DCL_DS5_Notice_Customer_%20Sept%2010%202020%20(1).pdf

Customer may purchase ESW-DS-FIX separately to receive an Arm* Development Studio for Intel® SoC FPGA.

https://www.intel.com/content/www/us/en/programmable/buy/design-software.html  

Regards, Rahman

[AR_A_Intel]

With your confirmation. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.