Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
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878 Discussions

License issue for Quartus Prime 18.1.1

SThac
Beginner
670 Views

 

 I had a license for Quartus Prime 18.1.1 after purchasing an ArriaV dev kit on Oct 2019. It was working until the computer restarted. I have provided the same license file in Licesne setup. But Quartus shows license error.  

I tried the License diagnsostic tool in intel website, it asked to make a certain Windows registry setting. Still it did not work.

 

 Help is greatly appreciated! Thanks in advance.

 

 

 

 

 

 

0 Kudos
11 Replies
AR_A_Intel
Employee
484 Views

Hello

 

Welcome to INTEL forum. To narrow down this issue, can you please provide me the latest of the following?

1) Error message screen shot

2) Machine OS information

3) license.dat file

 

You can also reply/attach your file in private message.

SThac
Beginner
484 Views
Hi Aabd, Thank you for the response. Please find the attached license file and the responses below. Error message: [cid:image001.png@01D5F06E.E63242A0] Machine OS info: [cid:image003.png@01D5F06F.337AA750] Best regards, Siby Thachil
SThac
Beginner
484 Views

Greatly appreciate a quick solution as I have no way of proceeding without a license.

AR_A_Intel
Employee
484 Views

We PM you a private message, we can’t open your attachment here. Could you resend the attachment again in private message?

SThac
Beginner
484 Views

@AAbd RAhman_Intel​ I have sent you a PM.

AR_A_Intel
Employee
484 Views

Thanks for update. Could you re confirm your license setup again and you can refer to how to setup video below,

https://www.youtube.com/watch?v=Ob9ei5lMgGE     

You can also refer on how to do license setup.  

To set up a fixed license file (single user, single computer), follow these steps:

1.Make a backup copy of any existing license.dat file for reference.

 

2.Save the license.dat file (that was attached to the licensing email you received) on your local hard drive.

Store the license.dat file in a directory named C:\licenses\flexlm (Windows) or /usr/local/flexlm/licenses (Linux).

When you specify the license file location, use only alphanumeric characters and do not type any special characters or symbols, such as !$%^&*<>, empty spaces, or non-English characters in the license file directory name. Special characters may invalidate the license file location.

 

3.Use one of the following methods to specify your license:

Specify the license within the Quartus® Prime software.

Specify the license file using an environment variable.

https://www.intel.com/content/www/us/en/programmable/documentation/esc1425943996095.html

SThac
Beginner
484 Views
I would like to reconfirm that the license setup is ok. Additionally I renamed the file to license.dat Placed it in C:\licenses\flexlm<file:///C:/licenses/flexlm> Referred to the path of license.dat in the Tools-->License setup After this step Quartus does not seem to parse the license file and list the info given in the file.
SThac
Beginner
484 Views

Reinstalled Quartus Prime 18.1, but I get the same error. Please suggest a way out. I am stuck without license :-(

AR_A_Intel
Employee
484 Views

Hi Sir

 

Could you provide1) Debug.log file 2) assembler report .asm.rpt file 3) Screenshot of Quartus II>>tools>>license setup for checking.

SThac
Beginner
484 Views

Hi @AAbd RAhman_Intel​ 

I have send you a PM with the attachments on the requested info. Please prioritize this issue.​

AR_A_Intel
Employee
484 Views

Hi Sir

 

I'm checking your issue with customer service team and teammate. we will update you accordingly. thanks

Reply