Need to update license

[trey60]

I have a perpetual modelsim-ae license that has expired so I need a new one.  I also need to change the NIC ID.  I keep getting re-directed to the partner alliance page when I try to go to the licensing page.

[AR_A_Intel]

Hello

Welcome to INTEL forum. Could you help to log-in again to SSLC here https://licensing.intel.com/  ?. If still can’t sign-in, could you help to register again.

Feel free to read the user guides with steps.

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/education/demonstrations/online/licensing/fpga-self-service-licensing-center-user-guide.pdf

[trey60]

doesn't work, it takes me to partner alliance page and whatever I select I return to the same page over and over

[trey60]

When I try to login, it asks me to verify a company that I haven't worked for for 10 years, there is no option to say I don't work for that company, only a verify button.

[AR_A_Intel]

Hi

Could you provide the screenshot? And May we know, have you register new(new email) in SSLC?

[trey60]

After logging in and trying licensing center link: 

After trying to go to licensing center again:

[AR_A_Intel]

Hi

From my understanding and information, your application is currently in the process which will take up to 3-4 working days. After the process has been completed you will received a confirmation email, then you'll have no issue logging in to the website.

[AR_A_Intel]

We have not heard from you and I hope that my last note clears up this matter and it can now be move forward. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

[trey60]

Nothing has changed, I never received a confirmation email