Questa: Cannot checkout an uncounted license within a Windows Terminal Services guest session

[pnp]

Due to the pandemic, I remotely access my development computer in the office via windows remote desktop. I am attempting to use the free Questa-Intel FPGA Starter edition v2021.3. In this issue, the resolution is to create a floating license. I don't see that as an option at https://licensing.intel.com/psg/s/sales-signup-evaluationlicenses for the Questa-Intel Starter edition.

Error message:

How can I use the Starter edition from remote desktop?

Thanks,

Paul

[Zawani_M_Intel]

Dear pnp,

Thank you for using Intel FPGA Community Forum.

To proceed further, I have sent you an email to get some confidential info.

Stay safe and take care!

Thanks!

Wani

[pnp]

Hi Wani,

Thank you for your reply.

I checked my email, including spam folder and didn't see anything. I also checked the private messages in this forum and confirmed the email address in my profile is correct. Not sure what happened.

Best regards,

Paul