- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have a 'Protocol IP - University' licence that expires 31 December 2019. The existing licence file we have has an expiry of 5 December 2019. When I generate a new licence file from the Self-Service Licensing Center it generates a file with the expiry being today's date, which is unusable.
How do we request a licence renewal? We've emailed psg.university@intel.com and had no reply.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
Welcome to INTEL forum. Could you provide your NICID(Mac Add) or license.dat file and register email for further checking? And for privacy, you can also reply/attach your file in private message.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, sent a PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
We PM you a message.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
AAbd told us in a PM to use the University Program donation request page. This page previously said the system would be down 18th December to 6th January. It now says it'll be down 3-4 weeks.
We can't do any work until we have a new licence. How do we request one?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Sir
We apologize for the delay and inconvenience happen. The delay is due to an upgrade for future enhancement support. Could you help to apply again in https://www.altera.com/support/training/university/members.html and report back if the website is not working with an error message screenshot.
![](/skins/images/D3C0B914909A6564BBB97F4AD1ED1973/responsive_peak/images/icon_anonymous_message.png)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page