Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
1162 Discussions

Request to add a delegate admins

PLDcommit
Beginner
963 Views

Hi Team,

We can't access INTEL FPGA Self Service Licensing Center using Group mail address.
We would like to ask you to add a delegated administrator.

Thanks

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7 Replies
RichardTanSY_Intel
940 Views

I haven't use this feature before as I only manage my own licenses or computer. 

 

You just want me to help you to Add New Admin with the info provided? (first name, last name and email address)

If so, please help to provide the info.

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Reference: https://www.intel.com/content/www/us/en/docs/programmable/683472/22-4/adding-delegate-administrators-to-your.html

 

If you have issue with the login, I advice to contact the customer service in the Intel FPGA Self Service Licensing Center as there is a different team maintaining the webpage. We do not have the visibility on that.

https://licensing.intel.com/psg/s/contact-customer-service?language=en_US

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Best Regards,

Richard Tan

 

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PLDcommit
Beginner
931 Views

Thank you for your information.

Yes, I have login issue, I can't login the following URL "Intel Azue Portal "

https://licensing.intel.com/psg/s/contact-customer-service?language=en_US

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RichardTanSY_Intel
928 Views

Ohh! I think the login issue could be due to the recent changes to support enhanced security controls.

https://www.intel.com/content/www/us/en/support/topics/azure-sign-in.html

User names or shared email addresses will no longer be accepted. Try to sign in using your individual email address.


You may contact the customer support here for login issue.

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html


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PLDcommit
Beginner
913 Views

Yes... due to the recent changes we can't access INTEL FPGA Self Service Licensing Center using Group mail address.

Therefore, we would like to ask you to add a delegated administrator to this Group mail address account.

 

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RichardTanSY_Intel
842 Views

I have asked the IT to add the delegate admin.

Please help to check and confirm.

Thanks.


Best Regards,

Richard Tan


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RichardTanSY_Intel
820 Views

As we do not receive any response from you on the previous question/reply/answer that we have provided. I now transition this thread to community support.

 

Best Regards,

Richard Tan


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RichardTanSY_Intel
818 Views

We noticed that we haven't received a response from you regarding the latest previous question/reply/answer. In order to ensure that we can provide you with the best possible assistance, we are now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to let us know. Thank you for reaching out to us!


Best Regards,

Richard Tan


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