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Hi,
I try to download "Quartus Prime Lite Edition" from below link (see screenshot-1), but doesn't work, and got "The username or password you entered was invalid." again (see screenshot-2)
Link-1:
(http://fpgasoftware.intel.com/?edition=lite&platform=windows&download_manager=direct [fpgasoftware.intel.com])
Link-2:
(https://www.intel.com/content/www/us/en/my-intel/fpga-sign-in.html?redirect=http%3A%2F%2Ffpgasoftware.intel.com%2Fsaml_login%2F%3Fsso2 [intel.com])
Please help to fix this problem,
Thank you,
Gordon
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Hi,
we apologies for the inconvenience.
please clear the cache & cookies of browser, close the browser & then reopen & try to download.
Try to check with different browsers like IE, Chrome etc..
You can also use the below old thread to download Q18 Lite.
https://forums.intel.com/s/feed/0D50P00003zHxWaSAK
Regards,
Vicky
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Hello Vicky,
1.After try as you said to clear "the cache & cookies of browser, close the browser & then reopen & try to download",
It is still NOT working in IE, Chrome etc..
Still unable to login web-site and got "The username or password you entered was invalid." again
Still Unable to download "Quartus Prime Lite Edition".
2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)
=> there is no "old thread to download Q18 Lite"
I think the key is "unable to login web-site " and got "The username or password you entered was invalid."
Any advice to help me to fix this problem?
Thanks,
Gordon
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Hi,
Please check the below link,
http://fpgasoftware.intel.com/18.1/?edition=lite&download_manager=dlm3&platform=windows
"2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)
=> there is no "old thread to download Q18 Lite" -- --- Please go through the entire thread, it`s there.
Have you tried to login with different network & different machine( Mobile)?
Regards,
Vicky
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Hi Vicky,
1.after press your link, and web-site requiret login.
=> Still unable to login web-site and got "The username or password you entered was invalid." again
2.About "old thread to download Q18 Lite" ,
=> Still unable to login web-site to download Q18 Lite AFTER with different network & different machine( Mobile).
=> there is no "old thread " for download, please provide the link of "old thread" if you have.
Any advice for fixing this problem?
thanks,
Gordon
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Hi Gordon,
It seems that account related issue so I am escalating this case to next level where someone from Intel will contact you via private message for your account details.
Thanks for your patience & cooperation.
Regards,
Vicky
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Hi Vicky,
The symptom happened on Intel FPGA web-site only,
Fail Symptom:
When download Q18 Lite, and Unable to login Intel FPGA web-site and got "The username or password you entered was invalid.".
Please advice,
Thanks,
Gordon
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Hi,
Please have another try by going to http://fpgasoftware.intel.com/.
If you have login issue, try to do a password reset.
Thanks,
JosephC
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