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GChou3
Beginner
352 Views

Unable to download "Quartus Prime Lite Edition" from Intel/FPGA web-site.

Hi,

I try to download "Quartus Prime Lite Edition" from below link (see screenshot-1), but doesn't work, and got "The username or password you entered was invalid." again (see screenshot-2)

Link-1:

(http://fpgasoftware.intel.com/?edition=lite&platform=windows&download_manager=direct [fpgasoftware.intel.com])

Link-2:

(https://www.intel.com/content/www/us/en/my-intel/fpga-sign-in.html?redirect=http%3A%2F%2Ffpgasoftwar... [intel.com])

 

Please help to fix this problem,

Thank you,

 

Gordon

0 Kudos
7 Replies
Vicky1
Employee
131 Views

Hi,

we apologies for the inconvenience.

please clear the cache & cookies of browser, close the browser & then reopen & try to download.

Try to check with different browsers like IE, Chrome etc..

You can also use the below old thread to download Q18 Lite.

 https://forums.intel.com/s/feed/0D50P00003zHxWaSAK

Regards,

Vicky

GChou3
Beginner
131 Views

​Hello Vicky,

1.After try as you said to clear "the cache & cookies of browser, close the browser & then reopen & try to download",

It is still NOT working in IE, Chrome etc..

Still unable to login web-site and got "The username or password you entered was invalid." again

Still Unable to download "Quartus Prime Lite Edition".

2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)

=> there is no "old thread to download Q18 Lite"

 

I think the key is "unable to login web-site " and got "The username or password you entered was invalid."

Any advice to help me to fix this problem?

 

Thanks,

Gordon

 

Vicky1
Employee
131 Views

Hi,

Please check the below link,

http://fpgasoftware.intel.com/18.1/?edition=lite&download_manager=dlm3&platform=windows

 

"2.After try your link ( https://forums.intel.com/s/feed/0D50P00003zHxWaSAK)

=> there is no "old thread to download Q18 Lite" -- --- Please go through the entire thread, it`s there.

Have you tried to login with different network & different machine( Mobile)?

Regards,

Vicky

 

 

 

GChou3
Beginner
131 Views

​Hi Vicky,

 

1.after press your link, and web-site requiret login.

=> Still unable to login web-site and got "The username or password you entered was invalid." again

 

2.About "old thread to download Q18 Lite" ,

=> Still unable to login web-site to download Q18 Lite AFTER with different network & different machine( Mobile).

=> there is no "old thread " for download, please provide the link of "old thread" if you have.

 

Any advice for fixing this problem?

thanks,

Gordon

 

Vicky1
Employee
131 Views

Hi Gordon,

It seems that account related issue so I am escalating this case to next level where someone from Intel will contact you via private message for your account details.

Thanks for your patience & cooperation.

Regards,

Vicky

GChou3
Beginner
131 Views

​Hi Vicky,

 

The symptom happened on Intel FPGA web-site only,

Fail Symptom:

When download Q18 Lite, and Unable to login Intel FPGA web-site and got "The username or password you entered was invalid.".

Please advice,

Thanks,

Gordon

 

 

JosephC_Intel
Moderator
131 Views

Hi,

 

Please have another try by going to http://fpgasoftware.intel.com/.

If you have login issue, try to do a password reset.

 

Thanks,

JosephC

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