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redistributable msi fails to run

Brian_Murphy
New Contributor II
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A client is running w_fcompxe_redist_ia32_2013.5.198.msi and it is failing to install any files.  Any clues to what his problem could be?

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4 Replies
TimP
Black Belt
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Obvious possibilities would be lack of disk space and permissions.
Steve_Lionel
Black Belt Retired Employee
150 Views

Any error messages? Does a newer one work?

Brian_Murphy
New Contributor II
150 Views

The fellow is in France, and is a very capable computer user.  I sent him the msi file via a download from my own web server.  Here is what he said.

I have downloaded the msi file but I had the open option to run it. I did it but nothing is happening.

So I looked on the internet what could be the reason. It seems I had to use the command com to run it as administrator. I did it and still nothing. Whatever I do it looks like the msi file is not running.

 

I have not sent him a newer one because this is the one that is compatible with the IVF I am using.  I have held off on installing the newest IVF because of concerns over compatibility with visual studio.

Brian_Murphy
New Contributor II
150 Views

By the way.  When I run the msi file myself in a standard user account without admin rights, I do not get prompted for an admin password when the msi file starts, but later while it is running I do get prompted, and the files are successfully installed to:

C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\ia32\compiler\

 

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