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OpenGL 2 or higher to run on Mobile Intel 4 Series Express Chipset Famil?.

Flamenco
Beginner
1,824 Views
When trying to iniciate Topaz Studio 2 (photo edition program) in my old Acer Aspire 5930 with Mobile Intel 4 Series Express Chipset Family integrated graphics, it fails to run showing a message that OpenGL 2 or higher is needed.
Is there a way to update the driver or download compatible one with OpenGL 2 or higher ?
Thanks
0 Kudos
9 Replies
AlHill
Super User
1,821 Views

Are you running Windows 10?  If so, you are using the microsoft generic driver, which lacks features and performance.

You need to move to new(er) hardware.

Doc (not an Intel employee or contractor)

Flamenco
Beginner
1,807 Views

Hi AlHill,

I am running win10 since I upgraded RAM memory to 4Gb and new SSD. In fact Photoshop CC2019 works friendly.  I have installed the Intel driver utility and scanned system. Here is what it shows:

  • Intel64 Family 6 Model 23 Stepping 6
  • Architecturex64
  • # of Cores2
  • # of Threads2

Mobile Intel® 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)

  • Driver Details
  • ProviderIntel Corporation
  • Version8.15.10.2702
  • Date3/11/2013
  • Device Details
  • Adapter CompatibilityIntel Corporation
  • AvailabilityOffline
  • StatusThis device is working properly.
  • LocationPCI bus 0, device 2, function 1
  • Device IdPCI\VEN_8086&DEV_2A43&SUBSYS_013F1025&REV_07\3&11583659&0&11
 
 
  • Device Details
  • Adapter CompatibilityIntel Corporation
  • Video ProcessorMobile Intel® 4 Series Express Chipset Family
  • Resolution1280 x 800
  • Bits Per Pixel32
  • Number of Colors4294967296
  • Refresh Rate - Current59 Hz
  • Refresh Rate - Maximum59 Hz
  • Refresh Rate - Minimum59 Hz
  • Adapter DAC TypeInternal
  • Adapter RAM1.78 GB
  • AvailabilityRunning at full power
  • StatusThis device is working properly.
  • LocationPCI bus 0, device 2, function 0
  • Device IdPCI\VEN_8086&DEV_2A42&SUBSYS_013F1025&REV_07\3&11583659&0&10

Since I guess graphic`s driver is up to date, it should support OpenGL 2 or higher? 

If so, maybe the problem is the installation of Topaz Studio. Should try to uninstall and turn to install.

best regards,

AlHill
Super User
1,804 Views

Again, the Microsoft supplied driver LACKS features and performance.

Doc (not an Intel employee or contractor)

Flamenco
Beginner
1,802 Views

Ok, I thought Intel utility should detect improper driver and suggest for proper one.

Then I should replace it with the Intel original one.

How can I find the proper driver? 

 

AlHill
Super User
1,793 Views

There is no Intel driver for your chipset for windows 10.

If you are a laptop, you need to get a new(er) laptop that is supported by windows 10.

If you are a desktop, you might, repeat might, be able to find an old nvidia card that is still supported, perhaps a gtx 750 or 1050.

The reality of the situation is that your hardware is too old.  You need a new(er) system.

Doc (not an Intel employee or contractor)

Flamenco
Beginner
1,788 Views
Certainly I had already made up my mind that eventually I have to change my laptop.
However I was only trying to find out if OpenGL 2 was supported by my old chipset/driver in any way.
Best regards,
AlHill
Super User
1,785 Views

OpenGL 2.0 is supported by the old driver for the old OS - Windows 8 and earlier.  However, Windows 10 does not support it.  That is why Microsoft has their generic driver.

And, using IDSA is not going to help you in this quest to find a non-existent Intel driver for your chipset. 

Your chipset is more than 12 years old (2008).  It is not supported on Windows 10, nor Windows 8.1.  It has long been discontinued and unsupported.

Also, your entire platform is not supported on Windows 10.  Running Windows 10 in 4GB, while it may run, is not an ideal situation.

You need to abandon this platform, sooner rather than later.

Doc (not an Intel employee or contractor)

Flamenco
Beginner
1,780 Views
Hi AlHill,
Perfectly clear.
Changing laptop. This is the way.

Thanks a lot for your helpful responses
Pamela_H_Intel
Moderator
1,744 Views

Are you looking for the Intel Driver Forum -  https://community.intel.com/t5/Graphics/bd-p/graphics ?

Or do you have a GPA question? This is the Intel(r) GPA Forum.

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