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Estou novamente refazendo a pergunta, porque o outro topico foi encerrado, fiz o teste
que foi me pedido anteriormente, o teste esta em anexo.
Este aplicativo driver atualizaçoes, "intel driver & support assistant", Esta impedindo
que o USB seja ejetado com segurança , ja deixou dois hd externo no formato RAW,
desinstalei e reinstalei mas nao resolveu, agora deixo como esta na imagem, desativado.
Como este problema pode ser resolvido ?
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Hello jura1
Thank you for posting on the Intel️® communities.
Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool.
On the details provided you mentioned that the Intel® DSA prevents the USB devices from being ejected safely and is formatting them. Is this correct?
If that is correct, please let us know how you determined the Intel® DSA is causing those problems and please list the troubleshooting steps that you went through to resolve this problem.
Regards,
David G
Intel Customer Support Technician
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sim formatou uma vez.
fui em configuracoes de sistema/serviços/ocultar todos os servicos microsoft,
fui desativando os programas iniciados com o windows , e quando desativei o ,
intel driver support assistant, o problema resolveu, isso so ocorre com o duodockx2, que tenho com 2 hds.
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Hello jura1
Please share with us the exact steps that you go through to replicate this problem, the browser you use and the Intel® DSA version.
Regards,
David G
Intel Customer Support Technician
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o navegador que mais uso e o Google Chrome, Intel® DSA versao 21.1.5.2
so interfere nesse das fotos, antes nem adiantava deixar o hd offline
fiz o scan com o Intel® System Support Utility (Intel® SSU)
em anexo.
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Hello jura1
As a friendly reminder, we need the exact steps that you go through to replicate this problem. This is because we want to do some testing to find a fix for this request.
Regards,
David G
Intel Customer Support Technician
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Hello jura1
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
David G.
Intel Customer Support Technician
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Hello jura1
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
David G.
Intel Customer Support Technician
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Ola,
Eu recibi um mensagem que este case era auto-escalada. Si você não recebeu uma resposta, é melhor entrar sua pergunta no Graphics Forum: https://community.intel.com/t5/Graphics/bd-p/graphics
Este forum é para Intel(r) Graphics Performance Analyzers que ajudam com o analise de rendering quando esta a desenvolvendo software.
Pamela

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