Intel® NUCs
Assistance in Intel® NUC products
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
12947 Discussions

NUC5PPYH HDMI Port not working


Well after several years of faithful service it appears my trusty NUC has given up the HDMI Ghost.

After a power outage/surge, that took out all of the FIOS equipment, Garage Door opener and caused this issue with my NUC, im wondering if there is anything more i can do to salvage this thing.

The VGA port works fine, i managed to update the BIOS to the latest and changed the video settings to use HDMI as the Primary and VGA as the secondary video port. 

Ive changed HDMI video cables, hooked the NUC up to another HDMI monitor that i have and another HDTV and just cant get the video to come up.

One time before updating the BIOS, i had the VGA and HDMI hooked up together and the BIOS setting set to HDMI, and i was able to get the video to my HDTV. This only happened once and i cant replicate it no matter what ive tried.

If that hadnt happened along with the VGA and everything else still working, id be calling it a day and building or buying a new HTPC capable of 4K content.

Any suggestions before i open up the wallet?


0 Kudos
1 Reply

Hello Hitchner,  


Thank you for posting on the Intel® communities.   


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.  


Please keep in mind that this thread will no longer be monitored by Intel.  



Deivid A.  

Intel Customer Support Technician