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DErle
Beginner
1,145 Views

NUC7I3BNK: Crucial MX300 275GB SATA M.2 SSD not recognized

Bought an Intel NUC7I3BNK and a Crucial MX300 275GB SATA M.2 2280SS SSD.

Although it is listed as compatible at http://www.crucial.de/deu/de/nuc7i3bnk/CT9857401 Crucial MX300 Interne SSD 275 GB M.2 2280SS CT9857401 | NUC7i3BNK | Crucial DE , the SSD is not recognized in the BIOS.

Already updated the BIOS to the latest version 0057. Details from BIOS setup:

- Advanced -> Devices -> SATA : SATA is active. SATA Port shows "[Not Installed]"

- Advanced -> Devices -> PCI : M.2 Slot is active. M.2 Slot shows "Not Populated"

I have no other M.2 SSD available to test if the problem is related to the SSD or to the NUC.

Any suggestions?

Thanks in advance.

Dirk

0 Kudos
2 Replies
n_scott_pearson
Super User Retired Employee
92 Views

Have you tried removing it and then putting it back in? Sometimes a reseating works wonders...

...S

DErle
Beginner
92 Views

Thanks Scott.

In fact, I ordered another SSD (Western Digital Green) and this one was recognized without any problem.

So it seems the Crucial SSD I received from Amazon is damaged.

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