The driver softwares causes the system crash and reboot

[Veechi]

System: The latest Win10 Pro

Drive:NUC11PAKi5

I've updated my system to the latest win10 pro and then download driver software by using Intel driver & Support Assistant. Finally, the system will be crashed and reboot every like 10mins.

So I boot from U disk PE system and reinstall the win10 thoroughly , and then I realize the system is all good before install driver software . 

BTW:  official system & not likely temperature reason.

[n_scott_pearson]

Did you remember to manually install the Chipset Device Software (a.k.a. INF Update) package right after updating Windows 10? The IDSA app does not install or update this package.

...S

[Veechi]

Thank you for replying . If so, I think I did not . How should I install the Chipset Device Software?

[n_scott_pearson · Accepted solution]

Download the package from the Intel Download Center for your NUC family. Here is link to get you there faster: https://downloadcenter.intel.com/download/30110.

Install the package using the following process:

1. Extract the contents of the ZIP file to a temporary folder.
2. Open a Command Prompt or PowerShell window. Within this window, do the following:
3. Make the temporary folder the current folder (i.e., use CD command and appropriate path).
4. Execute this command: ".\SetupChipset.exe /overall". This causes all chipset devices to be updated.
5. Reboot.
6. Delete the temporary folder.

Hope this helps,

...S

[Veechi]

Good suggestions. I did as you said. hope there's no any problem come up in the hours. thanks in advance

[Veechi]

Unfortunately, It happen again, that's really weird...New machine & New system.  

Here's the log of Blue Screen of Death             Share from OneDrive

https://1drv.ms/u/s!AniXtJqJ-RziplXuGlXZecDSEFil

[Veechi]

After two days of inspection, I think I found what happen.

This is actually a case by the drive software.

I believe there would be someone else like me.   uninstall it is a good way to solve. Or wait for the update edition by INTEL group

[Cai-dx]

My Nuc(NUC11PAKi5) has same problem, and n_scott_pearson's way does'nt work. The crash will occur after installed this driver I fonnd:
Intel® Graphics DCH Driver for Intel® NUC Kit 11th Gen
The bug will disappear after uninstall the driver.

It's a serious BUG I think.

[n_scott_pearson]

Supposedly, there are replacement drivers for 11th gen getting posted tomorrow. I will believe it when I see it. Accidentally didn't post? Hhmmm...
...S

[Veechi]

Good to know it, and I found an another interesting BUG, the graphics driver caused the screen BLACK if I switch the rate refresh to 75Hz. It did works with my AMD APU
As a man who seek knowledge, I posted a topic.
https://community.intel.com/t5/Graphics/NUC11-not-work-on-75HZ/m-p/1270662/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtOM0JXM0owWVEwSFlMfDEyNzA2NjJ8U1VCU0NSSVBUSU9OU3xoSw#M95968

[Veechi]

If so, that's weird. In my situation , I reinstalled Win10 throughly,and only install graphics driver. Then I play games for hours,it didn't happen again. If the update description is not state the BUG, I think I'm not going to update