Hi effyintel,
Thank you for posting in the Intel® communities.
According to the report file attached, your system is set in UEFI mode and actually, the Intel® Optane™ Memory is paired with your drive so it is currently enabled and working in your system.
On the other hand, your laptop model is supposed to include the Intel® Optane™ Memory from the purchase and it should be up and running since then. If you have any issue, we can try to help you, however we highly recommend to contact the laptop manufacturer when it refers to Intel® Optane™ Memory configurations/issues as the module should come ready to use in the system.
Configuring a laptop system is not the same as a desktop system, and the manufacturer may have included special features and settings in BIOS and OS level that we are not aware of. Before doing any system changes, it's best to contact the manufacturer for assistance.
Regarding to the error code, it means that there might be a BIOS update for your system or that something has changed, but you would have to contact Lenovo* in order to confirm this. You can check additional information about this error code in the following article:
https://www.intel.com/content/www/us/en/support/articles/000024113/memory-and-storage/intel-optane-memory.html?_ga=2.75419990.599825852.1539956012-1716436649.1536075640. However, as I mentioned, according to the report file, the Intel® Optane™ Memory looks fine and it's currently working and enabled.
Have a nice day.
Regards,
Diego V.
