Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1363 Discussions

Intel Optane Error Need Help

John-Mash
Novice
‎04-08-2021 11:42 PM
696 Views

Hi all, I recently installed the intel optane memory application as I realized it wasn't being utilized by my PC. I keep trying to enable intel optane memory through the app but everytime I get error code 0xA0010055. I allocated memory for the intel optane memory, but even that didn't work. I am confused on what to do because I'd love to utilize it.

0 Kudos

Link Copied

1 Reply
LeonWaksman
Super User
‎04-09-2021 12:37 AM
685 Views

Hi @John-Mash 

I understand that you have installed Intel® Memory and Storage Tool (GUI). In order to enable Optane, you need have Optane Memory Module as well. Do you have one installed? There are two kind of Optane Memory M series  and H series . Which one (if any) do you have?

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post.

Leon

 

Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.