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Beginner
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Why is my optane memory dosent work on my pc. My motherboard is b360-I, my optain is 16gb. Its says "No compatible disks for Intel Optane memory.

 
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Moderator
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Hi CFane, Thank you for posting in the Intel® communities. Could you please download the Intel® System Support Utility (SSU) from the following site to get your system details? Please attach the output file in your response after running the full report: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Additionally, please open your Disk Management and take a screenshot of the window. You can open it by pressing the Windows* key + x, and then selecting Disk Management from the menu that will appear. Finally, I’d like to know which RST driver version you are using. You can check this in the Intel® Optane™ application under the Info tab. I’ll be waiting for your response. Have a nice day. Regards, Diego V. Intel Customer Support Technician Under Contract to Intel Corporation
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Moderator
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Hi CFane,

 

I’d like to know if you still need help with this.

 

Regards,

Diego V.

Intel Customer Support Technician

Under Contract to Intel Corporation

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