cloning steps when upgrading original m.2 ssd to h10 optane ssd.

[EClev1]

specifically; should I install first and set bios then boot from usb and clone, or

clone first then install.

I wondered how the H10 would be recognised as an external usb drive.

[BrusC_Intel]

Hello, EClev1.

Good day,

Thank you for contacting the Intel Community Support.

I checked your ticket about migrating your system from your current SSD to an Intel® Optane™ Memory H10, I will be glad to assist you.

When you are going to work with Intel® Optane™ Memory, it's recommended to perform the necessary BIOS changes before installing the operating system and finally enable the acceleration after that. It would be better if you had the option to perform the necessary adjustments and then a clean Windows installation on the H10 module.

Regarding the use of the drive as external storage for the cloning process, the use of adapters or enclosures is not supported, we cannot tell you if the adapter will recognize the H10 properly and allow you to clone the system on it (since H10 is a type of two-in-one Storage+Optane).

Depending on your system manufacturer, you may also be able to contact them for instructions on how to migrate (or upgrade) to a different storage drive, keep in mind that is also necessary to confirm with them if the system/motherboard offers support for the Intel® Optane™ Memory H10 modules.

Let me know.

Best regards,

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

[EClev1]

Thanks Bruce

You confirmed my thoughts on the matters.

I made a full recovery disk that should do the trick for a clean install, but I still may try: installing the module, setting bios, then try to boot original hdd via usb type-C. worth a try and shouldn't hurt anything.

Interestingly, the H10 ssd is an option for the HP pavilion gaming laptop I purchased. I grabbed a preconfigured modle thinking I could just upgrade at my leisure, but all documentation lacked the OS install procedures(a simple CLEAN INSTALL REQUIRED would of worked).

OH well, thanks again for confirming what I had suspected.

Eric

[BrusC_Intel]

Hello, EClev1.

I hope your installation goes smoothly.

If you need assistance from Intel in the future, you can always contact us back.

Best regards,

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel