regarding about the Intel® Optane™ Memory and Storage Management application.

[ottotto]

when Windows notification settings is on and the storages which is not intel storage break or be bad does it Notice on the windows desktop.

[Sachinks]

Hello ottotto,

Greetings!

We see that you have selected the product as Intel® Optane™ Persistent Memory 100 Series.

Please note that Intel® Optane™ Persistent Memory 100 Series has reached its End of Interactive Support (EOIS). Intel no longer provides technical assistance, but you can continue looking for help from other community users. More information about the EOIS status of this product is available at End-of-Interactive-Support (EOIS) Announcement for Intel® Optane™ Persistent Memory 100 Series is in the below link.

Link : https://www.intel.com/content/www/us/en/support/articles/000024320/memory-and-storage.html

However, if you are using a different product, kindly provide us the below details so that we can check this further.

1) Kindly confirm the product model name and the system model details in which this product is present.

2) Kindly provide a brief description of the issue so that we can better understand the issue and assist you further. Kindly provide screenshots related to the issue if possible.

Thank you for using Intel products and services.

Best Regards,

Sachin KS

Intel Customer Support Technician

[ottotto]

Thank you for reply.

Im using "WD Red SA500 NAS SATA SSD 2.5”/7mm Cased - 500 GB"
Window11
10th intel cpu
intel Q470E

There is no issue.
I would like to just confirme about the Notification when some problem happened on the SSD.

[Sachinks]

Hello ottotto,

Thank you for your reply.

We see that you are using WD Red SA500 NAS SATA SSD 2.5”/7mm Cased - 500 GB which is not an Intel SSD.

As you have mentioned that Intel® Optane™ Memory and Storage Management application is installed, if if you are not using an Intel SSD or if it is not being used to manage RIAD volumes, you can uninstall this application.

You can know about it in the below links :

Do I Need the Intel® Optane™ Memory and Storage Management App? : https://www.intel.com/content/www/us/en/support/articles/000091314/memory-and-storage/intel-optane-memory.html

How to Confirm If Intel® Rapid Storage Technology/Intel® Optane™ Memory Is Being Used in My System : https://www.intel.com/content/www/us/en/support/articles/000091187/memory-and-storage/intel-optane-memory.html

Regards,

Sachin KS

Intel Customer Support Technician

[ottotto]

Thank you for reply.

I'm managing raid5 from this software.

If one of these storage broke, dose this software Notice the userthrough the Windows desktop?

[Sachinks]

Hello ottotto,

Thank you for your reply.

If the application is able to detect the RAID and disks then it will show the drive failure as well. However, as you have confirmed that you are using this software to manage RAID 5 on your system and as you are not using an Intel Optane SSD, we would request you to reach out to your system manufacturer/OEM regarding this. 

You can refer the below article regaridng this :

https://www.intel.com/content/www/us/en/support/articles/000090028/memory-and-storage/intel-optane-memory.html

Thank you for using Intel products and services.

Best Regards,

Sachin KS

Intel Customer Support Technician

[Sachinks]

Hello ottotto,

As we have asked you to check this with the manufacturer/OEM, we will go ahead and close this thread from our end. 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Sachin KS

Intel Customer Support Technician