SSD not not detected when installing windows 10 on acer aspire 5.

[Sibusiso]

so the ssd had an OS and when i installed it on my  internal port on the laptop, it booted perfectly and worked. i also had the HDD internally. but when i switched back to the HDD, i formated the SSD through the "my PC" in windows. i wanted to install another windows on SSD. and i can still see the SSD when i use my HDD on my windows on the "My Pc" drives. but when i try to install windows using a bootable usb drive,  i cant  see the SSD listed only my HDD and other partitions. but when i switch to UEFI mode in bios(which is the default) i can see the SSD and HDD but not the USB flash drive. how can i install windows? help. 

[Dineshbabu]

Hi Sibusiso,

Greetings!

Thank you for posting in the Intel Community. Could you please provide the SSD model that you are using?

Regards,

Dinesh

Intel Customer Support Technician

[Sibusiso · Accepted solution]

Hi Dinesh,
Thank you for your reply and my apologies for the late reply.

Turns out it was only visible when in UEFI mode, I had to retry same process of using F12 key to select the boot drive and eventually it showed up (the USB).

[Dineshbabu]

Hello Sibusiso,

Greetings for the day!

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Dinesh

Intel Customer Support Technician

[Dineshbabu]

Hello Sibusiso,

Greetings for the day!

We would like to inform you that we are closing this request due to no response being received for our previous follow-ups. Please don’t hesitate to reach out with any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Best regards, 

Dinesh

Intel Customer Support Technician