Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
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SSD toolbox v 3.3.6 has stopped working with Windows 10 64 bit

idata
Employee
5,071 Views

Had no issues running SSD Toolbox with my Intel 510 SSD under Windows 7 64-bit with this hardware configuration

Clean install of Windows 10.

Installed Windows 10 and installed SSD Toolbox 3.3.6

Installation completes but if when I run SSD Toolbox I immediately get:

Intel SSD Toolbox has stopped working.

Reading the previous threads with similar issues:

I installed:

Java 8 Update 101

.NET Framework 4.6.2

Also tried disabling Windows Defender Real-time protection.

The SSD is plugged directly into the SATA port on the motherboard with the ICH10R controller

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idata
Employee
624 Views

Emerico Vasquez,

 

 

Did you check your private messages?

 

Let us know.

 

 

Regards,

 

NC
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idata
Employee
624 Views

Hello everyone,

 

 

We would like to inform that the latest version of the Intel® Solid State Drive Toolbox is now available, please download it from https://downloadcenter.intel.com/download/26306/Intel-Solid-State-Drive-Toolbox?product=80096 here.

 

 

Please let us know if this version works fine.

 

 

Regards,

 

NC
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idata
Employee
624 Views

Hello all,

 

 

Just to let you know, in case anybody finds an error with the new software provided, please let us know through this thread so we can verify each case.

 

 

Regards,

 

NC
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idata
Employee
624 Views

I tested v3.37 and it is working on my system with no issues.

Thank you and your team for the resolution.

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idata
Employee
624 Views

Hi Ainthe,

 

 

We are glad to hear it worked just fine. Thanks for reporting it back.

 

 

Regards,

 

NC
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