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Can't locate the web browser even if I set the browser in options

e4w567
Beginner
181 Views

Hi. I am trying to install quartus prime pro 21.1.0. I tried to use the self licensing inside the software, but it says it can't find the browser. I set my browser, Firefox and Edge in connectivity options but still can't fix it.

0 Kudos
2 Replies
Nurina
Employee
155 Views

Hi,


This is a known bug in Quartus Pro 21.1 which will be fixed in Quartus Pro 21.3.


You can go here to get your license: https://fpgasupport.intel.com/Licensing/license/index.html

From there, you can click on "How To" for step-by-step directions on how to generate & install your license.


Page 46 of this document provides ways you can find your NIC ID (required when generating license): https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/manual/quartus_install.pdf


Let me know if this solves your problem.


Regards,

Nurina


P/S: If you find any comment to be helpful, feel free to give Kudos.


Nurina
Employee
131 Views

Hi,

We did not receive any response to the previous answer that I have provided, thus I will put this case to close pending. Please post a response in the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions.

Regards,
Nurina

PS: If you find any comment from the community or Intel Support to be helpful, feel free to give Kudos.

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